Knotworking to Create Collaborative Intentionality Capital in Fluid Organizational Fields

Abstract

The chapter makes an attempt at hybridization between three relatively separate fields of inquiry: (a) theories and studies of collective intentionality and distributed agency, (b) theories and studies of social capital in organizations, and (c) cultural–historical activity theory. Employees’ collective capacity to create organizational transformations and innovations is becoming a crucially important asset that gives a new, dynamic content to notions of social and collaborative capital. In philosophy, sociology, anthropology and cognitive science, such capacity is conceptualized as distributed agency or collective intentionality. The task of the chapter is to examine the possibility that current changes in work organizations may bring about historically new features of collective intentionality and distributed agency. The understanding of these new features is important if we are to give viable content to the emerging notion of collaborative capital. After a conceptual overview, the chapter will first analyze a fictional example of distributed agency, then findings from the author's fieldwork in health care settings. In conclusion, the chapter will propose the notions of ‘object-oriented interagency’ and ‘collaborative intentionality capital’ as characterizations of important aspects of agency and intentionality currently taking shape in work organizations.

Citation

Engeström, Y. (2005), "Knotworking to Create Collaborative Intentionality Capital in Fluid Organizational Fields", Beyerlein, M.M., Beyerlein, S.T. and Kennedy, F.A. (Ed.) Collaborative Capital: Creating Intangible Value (Advances in Interdisciplinary Studies of Work Teams, Vol. 11), Emerald Group Publishing Limited, Leeds, pp. 307-336. https://doi.org/10.1016/S1572-0977(05)11011-5