Turnover, retention, and the employment relationship of the future

Abstract

Turnover of employees in high tech companies is a serious problem. It disrupts teams, raises hiring costs, reduces production, and results in lost knowledge. This chapter examines the problem of turnover in the high tech industry based on a study of exit interviews. Myths regarding turnover are identified and discussed. Second level reasons for turnover are explored which raise questions about our basic assumptions about employment. A set of recommendations to address this costly issue is also provided, focusing on business strategy, corporate systems, and management action. A new organizational approach to the relationship between employees and employers is introduced.

Citation

Aylin, B. and Webber, G. (2000), "Turnover, retention, and the employment relationship of the future", Advances in Interdisciplinary Studies of Work Teams (Advances in Interdisciplinary Studies of Work Teams, Vol. 7), Emerald Group Publishing Limited, Leeds, pp. 161-171. https://doi.org/10.1016/S1572-0977(00)07010-2