Chapter 12 Group Emotional Intelligence and Group Performance

Abstract

This chapter examines how emotional intelligence may influence the performance of groups. I first address relevant issues concerning emotional intelligence at the individual level of analysis. I then describe the range of composition models by which group emotional intelligence constructs can be created, from the emotional intelligence of the members of the group, articulate mechanisms by which each construct may be related to performance, and use Steiner's (1972) typology of group tasks to identify when each construct may best predict performance. I also use the mechanisms of multiplication and compensation to consider how group emotional intelligence may combine with other group constructs to predict performance. I end this chapter with a discussion of research implications.

Citation

Côté, S. (2007), "Chapter 12 Group Emotional Intelligence and Group Performance", Mannix, E.A., Neale, M.A. and Anderson, C.P. (Ed.) Affect and Groups (Research on Managing Groups and Teams, Vol. 10), Emerald Group Publishing Limited, Leeds, pp. 309-336. https://doi.org/10.1016/S1534-0856(07)10012-8