Chapter 11 The Social Consequences of Expressing Emotional Ambivalence in Groups and Teams

Abstract

Past research exploring the influence of affect on group outcomes has primarily considered how the experience of single emotions and mood vary and converge across group members, but does not address the fact that a single group member may express multiple, conflicting emotions simultaneously (e.g., emotional ambivalence). Such complex expressions may drastically alter the way other group members perceive and respond to one another, and in turn, drastically alter the group-level dynamics. We address this gap in the literature by modeling the social consequences of expressing emotional ambivalence, thereby expanding our understanding of emotional ambivalence in group contexts. Implications for research on emotional ambivalence and research on emotions in groups are discussed.

Citation

Rothman, N.B. and Wiesenfeld, B.M. (2007), "Chapter 11 The Social Consequences of Expressing Emotional Ambivalence in Groups and Teams", Mannix, E.A., Neale, M.A. and Anderson, C.P. (Ed.) Affect and Groups (Research on Managing Groups and Teams, Vol. 10), Emerald Group Publishing Limited, Leeds, pp. 275-308. https://doi.org/10.1016/S1534-0856(07)10011-6