TY  - CHAP
AB  - Airport privatization has led to the emergence of new industry players enabling them, it is claimed, to raise additional capital, improve efficiency, reduce costs, generate new revenue streams and engage in new commercial airport investments in the market economy. A question remains about the impact and benefit of airport privatization reforms on stakeholder groups. It is also debatable how overall privatized airport performance can be formally assessed. This chapter reports the perceptions of key stakeholder groups on the privatization of Sydney Airport. Preliminary attributes and indicators of the airport performance stakeholder model, with an emphasis on assessing privatized airport performance from stakeholders’ perspectives are considered. A qualitative paradigm was applied to this field research. Leximancer data mining software was used for the thematic analysis of the interviews conducted with key Sydney Airport stakeholders.
VL  - 18
SN  - 978-1-84950-571-0, 978-0-7623-1479-9/1479-3512
DO  - 10.1016/S1479-3512(08)18011-X
UR  - https://doi.org/10.1016/S1479-3512(08)18011-X
AU  - Zakrzewski Dorothea
ED  - Marc J. Epstein
ED  - Jean-François Manzoni
PY  - 2008
Y1  - 2008/01/01
TI  - Assessing privatized airport performance from stakeholder viewpoints: a study of Sydney Airport
T2  - Performance Measurement and Management Control: Measuring and Rewarding Performance
T3  - Studies in Managerial and Financial Accounting
PB  - Emerald Group Publishing Limited
SP  - 253
EP  - 272
Y2  - 2024/04/25
ER  -