TY - CHAP AB - From a traditional institutional perspective, the ultimate customer of the university is the student and perhaps his/her parents. From the perspective of a business school, however, the ultimate customer is the employer. Thus, a school’s goal, in particular a CIBER school, should be to develop and provide international programs that deliver expertise and experience to meet the needs of firms, not students. The students are the products, and the study abroad program is the means by which this product is developed and improved. Faculty are key players in the development and quality control of the student product. VL - 13 SN - 978-1-84950-192-7, 978-0-76230-989-4/1474-7979 DO - 10.1016/S1474-7979(02)13008-0 UR - https://doi.org/10.1016/S1474-7979(02)13008-0 AU - Yucas Annagene ED - G. Tomas M. Hult ED - Elvin C. Lashbrooke PY - 2003 Y1 - 2003/01/01 TI - THE IMPORTANT ROLE OF FACULTY INVOLVEMENT IN STUDY ABROAD T2 - Study Abroad T3 - Advances in International Marketing PB - Emerald Group Publishing Limited SP - 99 EP - 113 Y2 - 2024/04/19 ER -