The New Public Management and Evaluation

Abstract

David Marquand (2004) opens his celebrated book on the ‘decline’ of public service by arguing (pace Tawney) that there is a fundamental tension between capitalism and democracy – the former dedicated to an essential economic inequality (competition); the latter dedicated to rights-based equity derived from civic ideals. His book highlights public sector institutions as the arena in which the inevitable tussle between the two is played out. The neo-liberal movement provides the ideological vehicle for reform of public institutions, designed to ‘root out the culture of service and citizenship’ (p. 2) – i.e., those civic ideals. At the heart of the struggle is professionalism, the combination of competence, judgement and principle, and neo-liberalism takes careful aim at it.

Citation

Norris, N. and Kushner, S. (2007), "The New Public Management and Evaluation", Kushner, S. and Norris, N. (Ed.) Dilemmas of Engagement: Evaluation and the New Public Management (Advances in Program Evaluation, Vol. 10), Emerald Group Publishing Limited, Leeds, pp. 1-16. https://doi.org/10.1016/S1474-7863(07)10001-6