TY - CHAP AB - How can companies best integrate their marketing function with research and development? As product life-cycles and development cycles become ever shorter, and as increasing proportions of R&D are outsourced, linking the marketplace with the laboratory becomes both crucially important and increasingly difficult, especially for trans-national companies whose R&D sites are distant from markets and marketing operations. This case study examines the integration of marketing and R&D in the context of the free IBM Internet software, “Mapuccino”TM (available at IBM's corporate Website and known internally as “WebCutter”), developed at IBM's Haifa Research Laboratory in Israel. VL - 9 SN - 978-1-84950-043-2, 978-0-76230-633-6/1069-0964 DO - 10.1016/S1069-0964(00)09007-4 UR - https://doi.org/10.1016/S1069-0964(00)09007-4 AU - Horwitch Mel AU - Grupp Hariolf AU - Maital Shlomo AU - Dopelt Galit AU - Sobel Galit ED - Arch G. Woodside PY - 2001 Y1 - 2001/01/01 TI - Global integration of marketing and R&D: IBM'S Haifa Research Laboratory and its “WebCutter” technology T2 - Getting Better at Sensemaking T3 - Advances in Business Marketing and Purchasing PB - Emerald Group Publishing Limited SP - 203 EP - 214 Y2 - 2024/04/26 ER -