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Third Party Interventions Across Cultures: No “One Best Choice”

Research in Personnel and Human Resources Management

ISBN: 978-0-7623-1432-4, eISBN: 978-1-84950-497-3

Publication date: 28 August 2007

Abstract

In this article, we focus on alternative dispute resolution procedures, in particular third party procedures. We describe eight different procedures and provide examples of how these procedures are used in different cultural contexts. We then evaluate the procedures in terms of how they impact four key criteria that have been noted in the literature related to negotiation: process criteria, settlement criteria, issue-related criteria, and relationship criteria. We subsequently explore the potential impact of culture on evaluations of these criteria. We finish with a discussion of future directions for research and practice, emphasizing that procedural recommendations should be made carefully when the criteria for effectiveness and applicability are derived from US-centric research. In other words, there is not “one best choice” for third party procedures universal to the myriad cultures on our planet.

Citation

Conlon, D.E., Meyer, C.J., Lytle, A.L. and Willaby, H.W. (2007), "Third Party Interventions Across Cultures: No “One Best Choice”", Martocchio, J.J. (Ed.) Research in Personnel and Human Resources Management (Research in Personnel and Human Resources Management, Vol. 26), Emerald Group Publishing Limited, Leeds, pp. 309-349. https://doi.org/10.1016/S0742-7301(07)26007-4

Publisher

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Emerald Group Publishing Limited

Copyright © 2007, Emerald Group Publishing Limited