Marketing: A New Way of Doing Business in Academic Libraries

Abstract

Why does the idea of marketing generate such negative reactions from many in the academic library world? Research on the word “marketing” in the Oxford English Dictionary (OED) reveals that usage of the term can be traced back to 1561 when it meant simply “to buy or sell” (Oxford English Dictionary, 2004, http://dictionary.oed.com/). As early as 1884, the meaning began to change to “bringing or sending (a commodity) to market,” which encompasses not just the selling of a product, but the “systematic study of all the factors involved in marketing a product” (Oxford English Dictionary, 2004, http://dictionary.oed.com/). Is it the idea of “selling” that offends so many in libraries? Or do some dislike the suggestion of libraries having “products” much as companies do?

Citation

Cox Norris, M. (2005), "Marketing: A New Way of Doing Business in Academic Libraries", Garten, E.D., Williams, D.E. and Nyce, J.M. (Ed.) Advances in Library Administration and Organization (Advances in Library Administration and Organization, Vol. 22), Emerald Group Publishing Limited, Leeds, pp. 275-295. https://doi.org/10.1016/S0732-0671(05)22006-0