TY - CHAP AB - VL - 18 SN - 978-0-76230-718-0, 978-1-84950-078-4/0732-0671 DO - 10.1016/S0732-0671(01)80038-9 UR - https://doi.org/10.1016/S0732-0671(01)80038-9 AU - Byrd Theresa S. ED - Edward D. Garten ED - Delmus E. Williams PY - 2001 Y1 - 2001/01/01 TI - Total quality management: Implementation in three community college libraries and/or learning resources centers T2 - Advances in Library Administration and Organization T3 - Advances in Library Administration and Organization PB - Emerald Group Publishing Limited SP - 245 EP - 271 Y2 - 2024/04/25 ER -