TY - CHAP AB - Performance measurement is a technique that has evolved in the European area only in recent times. Demands made on available information have changed primarily in line with the efforts to instill more management into the public sector (Buschor & Schedler, 1994). Whereas traditional administration has focused primarily on the financing of tasks, the question of efficient and effective performance has assumed more importance today. Performance measurement systems are a response to new requirements of decision making bodies. VL - 13 SN - 978-1-84950-218-4, 978-0-76231-031-9/0732-1317 DO - 10.1016/S0723-1318(04)13015-6 UR - https://doi.org/10.1016/S0723-1318(04)13015-6 AU - Schedler Kuno ED - Lawrence Jones ED - Kuno Schedler ED - Riccardo Mussari PY - 2004 Y1 - 2004/01/01 TI - 15. DEVELOPING PERFORMANCE INDICATORS AND MEASUREMENT SYSTEMS IN PUBLIC INSTITUTIONS T2 - Strategies for Public Management Reform T3 - Research in Public Policy Analysis and Management PB - Emerald Group Publishing Limited SP - 371 EP - 394 Y2 - 2024/04/25 ER -