TY  - CHAP
AB  - One of the earliest and best known Internet reputation systems is run by eBay, which gathers comments from buyers and sellers about each other after each transaction. Examination of a large data set from 1999 reveals several interesting features. First, despite incentives to free ride, feedback was provided more than half the time. Second, well beyond reasonable expectation, it was almost always positive. Third, reputation profiles were predictive of future performance, though eBay's net feedback statistic is far from the best predictor available. Fourth, there was a high correlation between buyer and seller feedback, suggesting that the players reciprocate and retaliate.
VL  - 11
SN  - 978-0-76230-971-9, 978-1-84950-182-8/0278-0984
DO  - 10.1016/S0278-0984(02)11030-3
UR  - https://doi.org/10.1016/S0278-0984(02)11030-3
AU  - Resnick Paul
AU  - Zeckhauser Richard
ED  - Michael R. Baye
PY  - 2002
Y1  - 2002/01/01
TI  - Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system
T2  - The Economics of the Internet and E-commerce
T3  - Advances in Applied Microeconomics
PB  - Emerald Group Publishing Limited
SP  - 127
EP  - 157
Y2  - 2024/09/23
ER  -