The US Government and E-Government: Two Steps Forward, One Step Backwards?

Abstract

E-government involves the use of technology for the betterment of government and for making government more responsive to the governed. However, as practiced, some barriers complicate the achievement of this goal. This chapter provides an overview of e-government at the US national level; identifies access barriers; proposes a research agenda intended to make e-government more accountable and helpful to the audiences it intends to serve; and discusses the implications of e-government to the library community.

Citation

Hernon, P. and Dugan, R.E. (2004), "The US Government and E-Government: Two Steps Forward, One Step Backwards?", Advances in Librarianship (Advances in Librarianship, Vol. 28), Emerald Group Publishing Limited, Leeds, pp. 121-149. https://doi.org/10.1016/S0065-2830(04)28006-0