Public Administration and Policy: An Asia-Pacific Journal , Open Access

Electronic public service delivery: progress and challenges in Bangladesh

Ahmed Shafiqul Huque, Jannatul Ferdous

The paper aims to examine the state of electronic service delivery in Bangladesh. It reviews the structure and operation of the “e-service” centers at the district, sub-district…

A study of the decentralised administrative arrangements between the central and local governments in Bangladesh during the COVID-19 pandemic crisis

Khandakar Al Farid Uddin, Abdur Rahman, Md. Robiul Islam, Mohashina Parvin

Decentralised administrative arrangements and the active function of local government organisations are essential to tackle crisis effectively. Using Bangladesh as a case study…

An analysis of the relationship between organisational resilience and Local Educational Management Units’ responses on education services delivery in Peru during the COVID-19 pandemic

Guiselle M. Romero-Lora, Juan C. Rivero-Isla, Brenda E. Lopez-Chavez

During the COVID-19 pandemic, Local Educational Management Units (UGELs), the key government stakeholders in the provision of education services in Peru, implemented responsive…

The relationships amongst career patterns, neutrality and organizational performance: the case of local government organizations in South Konawe District, Indonesia

Abdul Kadir, La Husen Zuada, Muhammad Arsyad

This paper aims to investigate the relationships amongst career patterns, neutrality of the state civil apparatus, and organizational performance of the local government in South…

The impacts of workplace bullying, emotional exhaustion, and psychological distress on poor job performance of healthcare workers in Thailand during the COVID-19 pandemic

Inzamam Ul Haq, Chunhui Huo

The objective of this paper is to examine the profound repercussions of workplace bullying (WB), emotional exhaustion (EE), and psychological distress (PD) on poor job performance…