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The purpose of this paper is to examine the factors that influence the facilities management (FM) in construction sites in the Brazilian Amazon.

The study used structured questionnaires, with the participation of 136 facilities professionals in construction sites in the Brazilian Amazon. These sites were selected with help of 17 facilities managers. The survey achieved a total response rate of 76.5 per cent. The factorial analysis was performed after checking the adequacy of the sample to the technique. The results allowed the continuation of data processing and the use of exploratory factorial analysis to summarize the variables and identify the influencing factors.

The results indicated five factors that influence the FM on construction sites in the Brazilian Amazon, namely: negotiation with local entities; weather; local suppliers; manpower; and logistical infrastructure. With the proper understanding of these factors, facilities professionals could plan actions to minimize negative impacts over the FM on construction sites.

The influence of factors on FM was studied from the professionals’ viewpoint. It is possible that there are other perspectives or other influencing factors. However, this work is limited to the analysis of the variables that make up the five dimensions presented.

Organizations and FM professionals might be interested in the results of this research to enhance the FM performance on the construction sites existed and to plan the implementation of the FM on upcoming construction sites.

This paper is the first large research about FM in construction sites conducted in the Brazilian Amazon and serve as a basis to other research works that promote the development of FM in Brazil.

We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in the construction of hegemonies in SEA research in Brazil. In particular, we examine the role of hegemony in relation to the co-option of SEA literature and sustainability in the Brazilian context by the logic of development for economic growth in emerging economies. The methodological approach adopts a post-structural perspective that reflects Laclau and Mouffe’s discourse theory. The study employs a hermeneutical, rhetorical approach to understand and classify 352 Brazilian research articles on SEA. We employ Brown and Fraser’s (2006) categorizations of SEA literature to help in our analysis: the business case, the stakeholder–accountability approach, and the critical case. We argue that the business case is prominent in Brazilian studies. Second-stage analysis suggests that the major themes under discussion include measurement, consulting, and descriptive approach. We argue that these themes illustrate the degree of influence of the hegemonic politics relevant to emerging economics, as these themes predominantly concern economic growth and a capitalist context. This paper discusses trends and practices in the Brazilian literature on SEA and argues that the focus means that SEA avoids critical debates of the role of capitalist logics in an emerging economy concerning sustainability. We urge the Brazilian academy to understand the implications of its reifying agenda and engage, counter-hegemonically, in a social and political agenda beyond the hegemonic support of a particular set of capitalist interests.

This paper aims to measure and unveil the relationship between customer satisfaction and efficiency levels in the most relevant Brazilian airports.

The authors utilize a two-stage network DEA (data envelopment analysis) and AHP (analytic hierarchy process) model as the cornerstones of the study. The first stage of the network productive structure focuses on examining the infrastructure efficiency of the selected airports, while the second stage assesses their business efficiency.

Although the results indicate that infrastructure and business efficiency levels are heterogeneous and widely dispersed across airports, controlling the regression results with different contextual variables suggests that the impact of efficiency levels on customer satisfaction is mediated by a set of socio-economic and demographic (endogenous) and regulatory (exogenous) variables. Furthermore, encouraging investment in airports is necessary to achieve higher infrastructural efficiency and scale efficiency, thereby improving customer satisfaction.

There is a scarcity of studies examining the relationships among customer satisfaction, privatization and airport efficiency, particularly in developing countries like Brazil.