Search results

1 – 9 of 9
Article
Publication date: 11 October 2021

Ming Chi, Paul Harrigan and Yongshun Xu

Online service brand communities (OBCs) are an essential services marketing channel and relationship marketing tool, in which social capital (SC) is a critical success factor…

2002

Abstract

Purpose

Online service brand communities (OBCs) are an essential services marketing channel and relationship marketing tool, in which social capital (SC) is a critical success factor. Underpinned in social identity and social exchange theories, this paper aims to explore the effects of SC on customer brand engagement (CBE), considering the roles of collective psychological ownership (CPO), customer citizenship behaviour (CCB) and perceived community support (PCS).

Design/methodology/approach

The research model was tested using survey data from 256 participants; 137 from the Xiaomi Community and 119 from the Huawei Fan Club. Partial least squares-structural equation modelling analysis was used.

Findings

SC drives CBE. CPO and CCB are important mediators, whilst PCS is an important moderator.

Practical implications

Brand marketers need to foster SC in OBCs to achieve the maximum level of customer engagement. The authors provide recommendations as to how to build structural, relational and cognitive SC, as well as CPO, CCB and PCS. In short, brand marketers need to foster an interactive, empowering and supportive environment.

Originality/value

The authors further service research around the humanisation of technology. Specifically, OBCs are social spaces for brands and customers, and a key enabler of relationship marketing principles, such as CBE. The authors test the roles of structural, cognitive and relational SC in engagement in OBCs, through CPO and CCB. This holistic picture of engagement in OBCs is an important foundation for future service research.

Article
Publication date: 31 August 2022

Bo Tian, Jiaxin Fu, Yongshun Xu and Longshan Sun

The risks and uncertainties of public–private partnership (PPP) projects threaten their sustainability. Contract flexibility, which is based on the theory of incomplete contract…

Abstract

Purpose

The risks and uncertainties of public–private partnership (PPP) projects threaten their sustainability. Contract flexibility, which is based on the theory of incomplete contract and transaction cost, may be a viable solution to this issue. The purpose of this study is to investigate the relationship between contract flexibility and the sustainability performance of PPP projects. The multiple mediating roles of justice perception and cooperation efficiency are assessed, thereby allowing the pathways and conditions to be understood more comprehensively for improving the sustainability performance of PPP projects.

Design/methodology/approach

Nine hypotheses in the proposed research model are tested via structural equation modeling using data acquired from 218 Chinese PPP professionals.

Findings

Results show that contract flexibility positively affects PPP project sustainability performance. Justice perception and cooperation efficiency play direct and sequential mediating roles in this effect.

Originality/value

This study validates that contract flexibility positively impacts the sustainability performance of PPP projects, where justice perception and cooperation efficiency serve direct and sequential mediating roles. The findings of this study contribute to an improved understanding of the effect of contract flexibility on the sustainability performance of PPP projects. Furthermore, they provide important theoretical and practical insights into contract management as well as beneficial information and valuable initiatives for improving the sustainability of PPP projects.

Details

Engineering, Construction and Architectural Management, vol. 31 no. 1
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 26 October 2020

Mengyuan Cheng, Guoliang Liu and Yongshun Xu

The role of conventional contracts in achieving sustainability goals in public–private partnership (PPP) projects has been questioned. From the multifunctional perspective of…

Abstract

Purpose

The role of conventional contracts in achieving sustainability goals in public–private partnership (PPP) projects has been questioned. From the multifunctional perspective of contract theory, joint-contract functions that combine contractual control, coordination and adaptation may be a potential approach for improving PPP project sustainability performance. This research intends to investigate the link between the joint-contract functions and PPP project sustainability performance, and their underlying mechanism, by analyzing the mediating role of relationship quality and moderating roles of environmental uncertainty and behavioral uncertainty.

Design/methodology/approach

Based on 170 valid survey data collected from the Chinese PPP professionals, partial least squares structural equation modeling (PLS-SEM) was adopted to test the hypothesis.

Findings

The results reveal that joint-contract functions are positively associated with the PPP project sustainability performance. This relationship is strengthened by environmental and behavioral uncertainty. Moreover, the relationship between the joint-contract functions and PPP project sustainability performance is mediated by relationship quality.

Research limitations/implications

This research extends contract governance theory and sustainability research in PPP projects. The research implications are as follows: (1) joint-contract functions are a second-order construct consisting of three first-order dimensions: control, coordination and adaptation and are positively associated with PPP project sustainability performance; (2) joint-contract functions enhance the sustainable benefits of PPP projects during environmental uncertainty and behavioral uncertainty; (3) informal relationships are a critical bridge connecting formal institutions with the sustainability performance of PPP projects.

Practical implications

In general, these findings guide project participants who aim to achieve sustainable outcomes in PPP projects. (1) Project participants should consider the process of contract design and sign contracts that focus on joint-contract functions. (2) Project participants should investigate the degree of uncertainty of a PPP project before designing contracts, and design the contracts with corresponding complexity. (3) Project participants should work to enhance PPP sustainable benefits by improving the relationship between partners, such as encouraging mutual trust and joint problem-solving.

Originality/value

This research verifies the relationship between joint-contract functions and PPP project sustainability performance, and the boundary and intermediary conditions between them.

Details

Engineering, Construction and Architectural Management, vol. 28 no. 9
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 18 October 2021

Yongshun Xu, Heap-Yih Chong and Ming Chi

In the era of digitalisation, blockchain has the potential to fundamentally change the architecture, engineering and construction (AEC) industry's workflow, trust and procurement…

1471

Abstract

Purpose

In the era of digitalisation, blockchain has the potential to fundamentally change the architecture, engineering and construction (AEC) industry's workflow, trust and procurement environments. However, few studies have investigated blockchain adoption barriers in the AEC industry in detail. Therefore, the study aims to provide a comprehensive understanding of these barriers and their interdependent relationships in the context of the AEC industry.

Design/methodology/approach

Based on a review of the literature, industry reports and expert feedback, 11 barriers towards adopting the blockchain were identified. Then, the authors investigated the interdependencies amongst the factors by adopting a two-stage integrated interpretive structural modelling (ISM) and decision-making trial and evaluation laboratory (DEMATEL) method.

Findings

The findings show that the lack of information technology infrastructure (BC4) and legal and regulatory uncertainty (BC11) are the most prominent barriers towards blockchain adoption in the AEC industry.

Practical implications

The research contributes in providing a clearer understanding of related barriers and potential solutions for practitioners in this area. Subsequently, the identification of adoption barriers can enable an important knowledge foundation and suggest possible solutions for adopting blockchain techniques successfully and effectively in the AEC industry.

Originality/value

The study lays an essential research foundation for the effective adoption and use of blockchain in the AEC industry.

Details

Engineering, Construction and Architectural Management, vol. 30 no. 1
Type: Research Article
ISSN: 0969-9988

Keywords

Book part
Publication date: 13 March 2019

In Hyee Hwang

Despite the implementation of the “land for social security” scheme to compensate for land expropriation in rural China, the distribution of social security benefits varies widely…

Abstract

Despite the implementation of the “land for social security” scheme to compensate for land expropriation in rural China, the distribution of social security benefits varies widely both between and within provinces. Why do local officials offer pension compensation in addition to cash payments to some landless farmers and not to others? Using in-depth interviews and survey data, I find that certain attributes of collective demands may signal a threat to social stability, prompting government concessions in the form of welfare benefits. Particularly, among the dispossessed farmers who have engaged in petitions, those who petitioned to higher-level officials were found to be more likely to receive pension benefits than those who have participated in claim-making with a bigger crowd. I propose that in the administrative hierarchy system of cadre evaluation, local officials may perceive public visits and petitions to higher levels of government as more threatening to their career prospects. Moreover, the dilemma between compensation and stability maintenance may also enable local officials to condone strategic targeting rather than collective gathering.

Article
Publication date: 28 June 2013

Sheau‐yueh J. Chao

The purpose of this paper is to provide the historical background of genealogical records and analyze the value of Chinese genealogical research through the study of names and…

Abstract

Purpose

The purpose of this paper is to provide the historical background of genealogical records and analyze the value of Chinese genealogical research through the study of names and genealogical resources.

Design/methodology/approach

The paper examines the historical evolution and value of Chinese genealogical records, with the focus on researching the Islamic Chinese names used by the people living in Guilin. The highlight of this paper includes the analysis and evolution of the Islamic Chinese names commonly adopted by the local people in Guilin. It concludes with the recommendations on emphasizing and making the best use of genealogical records to enhance the research value of Chinese overseas studies.

Findings

The paper covers the history of Islam and describes how the religion was introduced into China, as well as Muslims' ethnicity and identity. It also places focus on the importance of building a research collection in Asian history and Chinese genealogy.

Research limitations/implications

This research study has a strong subject focus on Chinese genealogy, Asian history, and Islamic Chinese surnames. It is a narrow field that few researchers have delved into.

Practical implications

The results of this study will assist students, researchers, and the general public in tracing the origin of their surnames and developing their interest in the social and historical value of Chinese local history and genealogies.

Social implications

The study of Chinese surnames is, by itself, a particular field for researching the social and political implications of contemporary Chinese society during the time the family members lived.

Originality/value

Very little research has been done in the area of Chinese local history and genealogy. The paper would be of value to researchers such as historians, sociologists, ethnologists and archaeologists, as well as students and anyone interested in researching a surname origin, its history and evolution.

Article
Publication date: 26 June 2019

Xiufeng Cheng, Jinqing Yang, Ling Jiang and Anlei Hu

The purpose of this paper is to introduce an interpreting schema and semantic description framework for a collection of images of Xilankapu, a traditional Chinese form of…

Abstract

Purpose

The purpose of this paper is to introduce an interpreting schema and semantic description framework for a collection of images of Xilankapu, a traditional Chinese form of embroidered fabric and brocade artwork.

Design/methodology/approach

First, the authors interpret the artwork of Xilankapu through Gillian Rose’s “four site” theory by presenting how the brocades were made, how the patterns of Xilankapu are classified and the geometrical abstraction of visual images. To further describe the images of this type of brocade, this paper presents semantic descriptions that include objective–non-objective relations and a multi-layered semantic framework. Furthermore, the authors developed corresponding methods for scanning, storage and indexing images for retrieval.

Findings

As exploratory research on describing, preserving and indexing images of Xilankapu in the context of the preservation of cultural heritage, the authors collected 1,000+ images of traditional Xilankapu, classifying and storing some of the images in a database. They developed an index schema that combines concept- and content-based approaches according to the proposed semantic description framework. They found that the framework can describe, store and preserve semantic and non-semantic information of the same image. They relate the findings of this paper to future research directions for the digital preservation of traditional cultural heritages.

Research limitations/implications

The framework has been designed especially for brocade, and it needs to be extended to other types of cultural image.

Originality/value

The semantic description framework can describe connotative semantic information on Xilankapu. It can also assist the later information retrieval work in organizing implicit information about culturally related visual materials.

Details

The Electronic Library , vol. 37 no. 3
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 2 April 2019

Hao Liu, Zhong Yao, Li Zeng and Jing Luan

Large supermarkets, chain stores and enterprises with large-scale warehousing put forward higher standards and requirements for the automation and informatization of warehouses…

1724

Abstract

Purpose

Large supermarkets, chain stores and enterprises with large-scale warehousing put forward higher standards and requirements for the automation and informatization of warehouses. As one of the fast-growing commercial supermarkets in China, the traditional warehouse management mode has restricted the rapid development of Yonghui Superstores to a certain extent. The purpose of this paper is to find out how the existing warehouse mode can be changed and to solve the existing problems of warehouse management of Yonghui Superstores.

Design/methodology/approach

This research puts forward construction of warehouse center, which is based on radio frequency identification (RFID) and sensor technology, then designs the model for receiving, storage, operations management, distribution and outbound to solve the existing problems of warehouse management of Yonghui Superstores.

Findings

What technologies should be adopted to meet storage requirements? How to monitor the storage environment in real time and improve the operation and management level of the warehouse? This study found that building a warehouse center based on RFID and sensor technology was a good solution.

Research limitations/implications

The Yonghui Superstores warehouse center model lacks corresponding simulation experiments, and the investment and income are difficult to estimate quantitatively.

Practical implications

This paper has designed and discussed the warehouse center model based on RFID and sensor technology, which provides a few references for the actual investment and construction of a warehouse center. In addition, the warehouse center model has strong generalized applicability and could be widely used in various enterprises.

Social implications

The warehouse center could improve the warehouse management level of Yonghui Superstores and change the traditional warehouse management mode. To some extent, it improves the enterprise flexibility of the market, which will be of great significance to improve business efficiency and enhance brand image and competitiveness.

Originality/value

This study takes Yonghui Superstores as a case to analyze the problems of warehousing management in detail and then designs a warehouse center based on RFID and sensor technology. The study discusses the location and distribution, software and hardware selection, benefits evaluation, significances and return on investment, which makes the warehouse center model versatile, technically feasible and economically applicable.

Details

Assembly Automation, vol. 39 no. 1
Type: Research Article
ISSN: 0144-5154

Keywords

Article
Publication date: 12 July 2021

Yufei Chen, Hui Zhao, Yulong Liu and Hongyue CHU

Bismaleimide (BMI) is a kind of thermosetting resin and its application is usually limited by low toughness. In this paper, two kinds of reinforcement intercalator…

Abstract

Purpose

Bismaleimide (BMI) is a kind of thermosetting resin and its application is usually limited by low toughness. In this paper, two kinds of reinforcement intercalator amino-terminated polyoxypropylene (POP) and octadecyl trimethyl ammonium chloride (OTAC) were designed and synthesized to toughen BMI resin and the toughening effect was compared and analyzed. The purpose of this paper is to toughen BMI resin and analyze the toughening effect of two reinforcements intercalator amino-terminated polyoxypropylene (POP) and octadecyl trimethyl ammonium chloride (OTAC).

Design/methodology/approach

Sodium-based montmorillonite (Na-MMT) was modified by POP and OTAC, and the ion-exchange reaction obtained organic montmorillonite (POP-MMT and OTAC-MMT). The polymer matrix (MBAE) was synthesized, in which 4,4’-diamino diphenyl methane BMI was used as the monomer and 3,3’-diallyl bisphenol A and bisphenol A diallyl ether were used as active diluents. And then, POP-MMT/MBAE and OTAC-MMT/MBAE composites were prepared using MBAE as matrix and POP-MMT or OTAC-MMT as reinforcement. The Fourier-transform infrared, X-ray diffraction and scanning electron microscope (SEM) of the filler and microstructure and mechanical properties of the composite were characterized to the better reinforcement.

Findings

POP-MMT and OTAC-MMT enhanced BMI-cured products’ toughness by generating microcracks in the polymer to absorb more fracture energy. Meanwhile, POP-MMT and OTAC-MMT were the main stress components and the enhancement of the interface interaction was beneficial to transfer the external force from the matrix to the reinforcement and improved the mechanical properties of the composite. Furthermore, with the intercalation rate increasing, the compatibility of the two phases was increased and the performance of MBAE was also elevated.

Research limitations/implications

BMI is generally used as aerospace structural materials, functional materials, impregnating paint and other fields. However, high crosslinking density leads to moulding material’s brittleness and limits a wider range of applications. Therefore, it has become an urgent priority to explore and improve the mechanical properties of BMI resin.

Originality/value

POP and OTAC have successfully intercalated Na-MMT layers to get POP-MMT and OTAC-MMT, and the interplanar crystal spacing and the intercalation rate were calculated, respectively. The results were corresponding with the SEM images of POP-MMT and OTAC-MMT. After that, the morphology of composites illustrated the compatibility was related to the intercalation rate. According to the mechanism of modified MMT toughening epoxy resin, when they were dispersed uniformly in the matrix, the composite’s mechanical properties had been significantly improved. Additionally, OTAC-MMT with a higher intercalation rate had better compatibility and interfacial force with the matrix, so that the mechanical properties of OTAC-MMT/MBAE were the best.

Details

Pigment & Resin Technology, vol. 51 no. 4
Type: Research Article
ISSN: 0369-9420

Keywords

1 – 9 of 9