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1 – 10 of 170Vesna Damnjanovic, William Proud and Milos Milosavljevic
Management education has received an immense amount of attention from both scholars and practitioners in the last few decades. Most research efforts have aimed at improving…
Abstract
Purpose
Management education has received an immense amount of attention from both scholars and practitioners in the last few decades. Most research efforts have aimed at improving classroom education processes, programs and outcomes. Only a limited amount of research has focused on extracurricular activities such as mentoring top talented students for international business case competitions. This paper aims to examine the knowledge flow between mentors and strategic management undergraduates while they prepare for international business case competitions. This flow provides the opportunity for the development of phronetic skills, knowledge and leadership potential of undergraduates.
Design/methodology/approach
To understand the flow, 55 mentors worldwide were examined to provide evidence of their mentoring practices, perceived development of undergraduates and reverse learning of the business schools' top talents. For the analysis, the study used partial least squares–structural equation modeling.
Findings
The results of the study indicate that extracurricular mentoring of business case competitors strongly affects their development and creates recursive effects on the development of mentoring activities.
Research limitations/implications
Given the parsimony of mentors for premier global case study competitions, the findings of this study cannot easily be generalized to mentoring as such.
Originality/value
Despite the importance of the topics, to the best of the authors’ knowledge, a study of this kind has never been conducted before. For the construct of the authors’ model, the study was inspired by the multistage mentoring process theory.
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Vesna Čančer and Simona Šarotar Žižek
This paper aims to develop a multiple-criteria model for the assessment of human resource management (HRM), focusing on groups of organizations with respect to industry.
Abstract
Purpose
This paper aims to develop a multiple-criteria model for the assessment of human resource management (HRM), focusing on groups of organizations with respect to industry.
Design/methodology/approach
The approach presented in this paper follows the framework procedure for multiple-criteria decision-making based on the Quantified Dialectical Systems Theory. It considers the factor analysis results in structuring the problem. By considering several experts’ judgments already when measuring the importance of criteria, it enables respondents to omit those sets of criteria for which they are neither experts nor responsible.
Findings
The paper shows that the factor analysis results can also be used in structuring the multi-dimensional concept in multiple-criteria model for assessing HRM – a step forward to multi-methodology. The obtained aggregate values show human resource managers the key success and failure factors to adopt an integrated/requisitely holistic and innovated strategy related to HRM in organizations.
Research limitations/implications
The approach presented in this paper helps managers in developing and implementing a requisitely holistic model of HRM, adapted to several groups of organizations, such as with respect to their industry, in any country.
Practical implications
This paper provides recommendations for HRM in organizations.
Originality/value
This paper fills the gap in the research on multiple-criteria HRM assessment in organizations with respect to their industry by developing a multiple-criteria model for the assessment of HRM in groups of organizations, with application based on their industries.
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Dedy Wiredja, Vesna Popovic and Alethea Blackler
Assessing airport service performance requires understanding of all passenger processing and discretionary activities at airport passenger terminals – a need that has not yet been…
Abstract
Purpose
Assessing airport service performance requires understanding of all passenger processing and discretionary activities at airport passenger terminals – a need that has not yet been addressed in the research to date. This paper aims to address this shortcoming in evaluating overall airport service based on passenger experience from departure to arrival.
Design/methodology/approach
Comparative analysis over 40 airport models, including their indicators and configuration of service measures, was undertaken in a previous work to identify key-design requirements in assessing airport service performance based on passenger experience (Wiredja et al., 2015). Based on these requirements, this paper constitutes the development of a passenger-centred model covering all service areas from departure to arrival terminals. The newly developed model is then examined using factor and regression analyses by involving 215 airline passengers from 22 world’s international airports.
Findings
Overall service performance is understood as a function of combined sub-performances of two groups of airport domains: processing domains and non-processing domains. The overall result demonstrated that the two sets of service factors and their relevant attributes had significant impact on overall service performance at processing and non-processing domains.
Research limitations/implications
The proposed model applies a set of dynamic performance measures that provide flexibility. These measures are adjustable depending on the needs. Adding or replacing measures defines the specificity of the domains and performances assessed. The model components can be modified in respective service attributes when passenger needs or priorities change. The only constant component is user-centred indicators (in this research, Passenger-centred indicators).
Originality/value
This research has generated new insights and knowledge that directly contribute to the assessment of airport service performance. The novelty of this research is the development of a passenger-centred approach in evaluating overall airport service based on passenger experience. This passenger-driven model provides a more integrated and robust approach in this field than previously available.
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Marketing.
Abstract
Subject area
Marketing.
Study level/applicability
This case study can be taught in a marketing course MBAs students: (communication trends analysis, sales models analysis, strategic marketing decision). It can also be taught in a sales management course with focus on sales process analysis and financial risk analysis. Students should use quantitative criteria for the analysis: potential sales revenue, market potential and qualitative criteria: risk analysis, customer satisfaction.
Case overview
Vision of the owner of the company was to improve modern marketing communications using high end technologies – mainly touch sensitive technologies, by which the company was named. The case study “touché solutions” describes the example of new start up business as a small enterprise involved in high tech marketing interactive communication solutions in Serbia. Set in 2007, the company is having problems with profitability, sales negotiation and choosing priority business clients in 2009. Lazar Stojkovic, CEO has recently identified influences on the Internet, “Y” generation needs and new communication challenges, that led to conclusion that interactive technology provides the possibility of dialog with consumers and response to company's offer.
Expected learning outcomes
Understanding the differences between habits and customer behavior of X and Y generation; being able to understand the influence of media mix investments on marketing and sales effects globally, in EU and Serbia; understanding the obstacles and benefits of small enterprise and partners for financial sales agreement – new financial model; recognizing the differences between traditional sales model and innovative sales partnership model; being able to analyze and identify sales and market potential for business clients; understanding the model of accepting the innovation on the market.
Supplementary materials
Teaching note.
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Vesna Pajić, Staša Vujičić Stanković, Ranka Stanković and Miloš Pajić
A hybrid approach is presented, which combines linguistic and statistical information to semi-automatically extract multiword term candidates from texts.
Abstract
Purpose
A hybrid approach is presented, which combines linguistic and statistical information to semi-automatically extract multiword term candidates from texts.
Design/methodology/approach
The method is designed to be domain and language independent, focusing on languages with rich morphology. Here, it is used for extracting multiword terms from texts in Serbian, belonging to the agricultural engineering domain, as a use case. Predefined syntactic structures were used for multiword terms. For each structure, a finite state transducer was developed, which recognizes text sequences having that structure and outputs the sequence in a normalized form, so that different inflectional forms of the same multiword term can be counted properly. Term candidates were further filtered by their frequencies and evaluated by two domain experts.
Findings
By using language resources, such as electronic dictionaries and grammars, 928 multiword terms were extracted out of 1,523 multiword terms that were recognized as candidates from a corpus having 42,260 different simple word forms; 870 of these were new, not already contained in the existing electronic dictionary of compounds for Serbian, and they were used to enrich the dictionary.
Originality/value
The paper presents methodology that can significantly contribute to the development of terminology lexicons in different areas. In this particular use case, some important agricultural engineering concepts were extracted from the text, but this approach could be used for other domains and languages as well.
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Mihailo Paunović, Vesna Milovanović, Dijana Štrbac and Ivana Domazet
This paper analyses the role of intellectual capital (IC) as a factor of the financial performance of entrepreneurial firms, which are recognized as the main drivers of economic…
Abstract
Purpose
This paper analyses the role of intellectual capital (IC) as a factor of the financial performance of entrepreneurial firms, which are recognized as the main drivers of economic growth and employment.
Design/methodology/approach
The sample consists of 188 business owners from Serbia. The primary data are collected using the questionnaire, while the secondary data come from the annual financial statements of their companies. The elements of IC as independent variables are grouped into three components: human, structural and relational capital; sales revenue and operating profit CAGR (5y) are used as dependent variables, while company size and industry type are used as control variables. Statistical analysis involves factor and regression analyses.
Findings
The results reveal that IC components contribute to the long-term financial performance of entrepreneurial firms. Specifically, the following elements have positive effects on financial performance: knowledge of the entrepreneur, process improvement and organisational culture. On the other hand, entrepreneurs’ social skills and tenacity were found to have a negative impact on revenue and operating profit growth, while support from informal networks had a negative effect on the growth of sales revenue.
Originality/value
This study aims to fill a gap in the literature on the impact of IC on the financial performance of entrepreneurial firms.
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Vesna Žabkar, Mateja Kos Koklič, Seonaidh McDonald and Ibrahim Abosag
Vesna Nikolic, Tamara Vukic, Tatjana Maletaski and Milica Andevski
The purpose of this paper is to examine university students’ attitudes towards the concept of sustainable development and towards the need for the implementation of education for…
Abstract
Purpose
The purpose of this paper is to examine university students’ attitudes towards the concept of sustainable development and towards the need for the implementation of education for sustainable development into the higher education system. To that end, the paper explores in a process-oriented focus which drivers and barriers are experienced as being the most important ones and how they relate to one another.
Design/methodology/approach
The study is based on the questionnaire for the evaluation of attitudes towards the concept of sustainable development. This instrument consists of 9 batteries with 83 items presented in the form of the five-point Likert scale. The questionnaire evaluated different aspects of respondents’ attitudes towards the concept of sustainable development, but students’ attitudes in relation to the items from the following subscales will be presented for this paper: understanding the concept of sustainable development, position of sustainable development in the system of higher education, sources of information about sustainable development and entities responsible for sustainable development. The study sample consisted of students from the University of Novi Sad, specifically from the faculties with accredited programs in the field of humanities and technological sciences.
Findings
In general, students recognized the main determinants of sustainable development and they support an integral approach to sustainability, i.e. the need to include the knowledge, values and skills for sustainable development in the higher education programs. In addition, they identified a number of obstacles and the uncertainties of overcoming them. In this regard, the students did not recognize the responsibility of the higher education institutions as the key responsibility or their own responsibility in relation to sustainable development, which can be related to their feeling of marginalization and the doubt that their behaviour and decisions can influence the development of the local society, as well as the development of the society as a whole. On the other hand, the respondents acknowledged the role, the importance and the responsibility of the mass media in the process of developing the attitudes towards and opinions about the problems related to environmental protection and sustainable development.
Practical implications
The results of the study indicate the students’ attitudes towards sustainable development, thus making the directions for higher education reform clearer and in line with the present needs for sustainable development in Serbia. The obtained results can serve as a recommendation to the governing structures, i.e. to the relevant ministries of education and environmental protection, as well as to the universities in terms of which direction their process of planning and creating paths of sustainability should take. This is particularly important in the case of the Republic of Serbia, which is currently in the process of joining the European Union and responding to the requirements set by the process of negotiation for Chapter 27 in terms of improving the strategic framework and plans for the education for sustainable development and building the capacities in response to climate change. On the other hand, linking the results of this research with the results of similar studies around the world contributes to the further enrichment of the scientific knowledge base in this field and confirms the need for stronger and united efforts on the path to a sustainable future. It is a fact that, regardless of the national, economic, socio-political and cultural context, there is a global lack of success in shaping a humane and sustainable relationship between man and nature. Therefore, the results of this research should be considered as an invitation for new research initiatives regarding the ways to support the positive attitudes of students towards the concept of sustainable development and to facilitate their further development in the educational process, as well as in other academic domains.
Originality/value
This research is inspired by the fact that, in the Balkan countries, education for sustainable development has not been extensively discussed within the scientific discourse on higher education for sustainable development. This is one of the first papers to provide data about students’ attitudes towards the concept of sustainable development and the need for its implementation in the higher education system in Serbia. The value of the paper lies in its potential to help understand the role that different drivers and barriers play in higher education for sustainable development.
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Vesna Javor, Karl Lundengård, Milica Rančić and Sergei Silvestrov
This paper aims to present the approximation of lightning currents waveshapes by the multi-peaked analytically extended function (MP-AEF) for the experimentally measured…
Abstract
Purpose
This paper aims to present the approximation of lightning currents waveshapes by the multi-peaked analytically extended function (MP-AEF) for the experimentally measured channel-base currents in the artificially triggered lightning discharges. Modified transmission line model of lightning return strokes having the channel current both linearly decaying and sinusoidally changing with height (MTLSIN) is used to calculate the lightning electromagnetic field.
Design/methodology/approach
MP-AEF’s parameters for the artificially triggered lightning channel-base currents are calculated by using Marquardt least squares method (MLSM). Lightning electromagnetic fields are calculated based on electromagnetic theory relations, thin-wire antenna model of the vertical lightning channel and the assumption of the perfectly conducting ground. MTLSIN model as an engineering model of lightning strokes is used to obtain the electric field results as these are simultaneously measured in rocket-triggered lightning experiments together with the channel-base currents.
Findings
MP-AEF approximates multi-peaked pulse waveshapes. Some important function parameters are chosen prior to the approximation procedure, such as current peaks and the corresponding time moments of those peaks, which presents an advantage in comparison to other functions. The desired accuracy of approximation is obtained by choosing an adequate number of function terms. MLSM is used for the estimation of unknown parameters. Using MTLSIN model, the influence of the channel height and return stroke speed on the lightning electromagnetic field waveshape is analyzed in this paper.
Research limitations/implications
MP-AEF may be used for approximation of various multi-peaked waveshapes. It has no errors in the points of maxima which is important for the lightning protection systems design. MTLSIN model may be validated by using simultaneously measured lightning electromagnetic fields at various distances from the channel and for channel heights estimated in the experiments. It is also possible to approximate measured current derivatives by MP-AEF and use them for further computation.
Originality/value
MTLSIN model is proposed in this paper for the evaluation of lightning electromagnetic fields induced by artificially triggered lightning discharges. The procedure is based on the approximation of lightning channel-base currents by the multi-peaked analytically extended function previously proposed by the authors. This function may be used not only for representing lightning currents but also for other waveshapes as current derivatives, electric and magnetic fields and their derivatives, which are all important for the lightning protection design. MTLSIN gives lightning electromagnetic fields results which are in better agreement with measured fields than those obtained by other models from literature.
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Ursa Golob, Mateja Kos Koklic, Klement Podnar and Vesna Zabkar
Despite numerous scholarly attempts, there is a lack of consensus regarding the relevance of various factors used to promote organic food consumption. The purpose of this paper is…
Abstract
Purpose
Despite numerous scholarly attempts, there is a lack of consensus regarding the relevance of various factors used to promote organic food consumption. The purpose of this paper is to assess the impact of environmentally conscious purchase behaviour (ECPB) and green scepticism on organic food consumption. Moreover, the paper examines the indirect impact of attitudinal and contextual forces on organic food consumption (through ECPB).
Design/methodology/approach
The paper develops a conceptual model of organic food consumption. Data were collected through an online survey on a sample of 462 consumers in Slovenia. Structural equation modelling was used to test the hypothesised relationships.
Findings
The findings indicate that ECPB positively and green scepticism negatively affects organic food consumption. In addition, ECPB is positively influenced by personal and social norms, perceived availability and consumer sustainability orientation. Interestingly, the social norms exert the strongest indirect effect on organic food consumption.
Research limitations/implications
This study informs organic food producers and policy makers about the relative importance of ECPB and scepticism for increasing organic food consumption. It also highlights the role of general attitudinal and contextual factors for ECPB and organic food consumption.
Originality/value
The proposed model enables a better understanding of the relevance of ECPB, its antecedents and green scepticism as (direct or indirect) determinants of organic food consumption.
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