Search results

The purpose of this study is to propose a systematic method for the diffusion of forecasting technology in the pre‐launch stage.

The authors designed survey question items that are familiar to interviewees as well as algebraically transformable into the parameters of a logistic diffusion model. In addition, they developed a procedure that reduces inconsistency in interviewee responses, removes outliers, and verifies conformability, in order to reduce the error and yield robust estimation results.

The results show that the authors' method performed better in the empirical cases of digital media broadcasting and internet protocol television in terms of sum of squared error compared with an existing survey‐based method, a regression method, and the guessing‐by‐analogy method. Specifically, the authors' method can reduce the error by using the conformability and outlier tests, while the consistency factor contributes to determining the final estimate with personal estimates.

The procedure proposed in this study is confined to the presented logistic model. Future research should aim to extend its application to other representative diffusion models such as the Bass model and the Gompertz model.

The authors' method provides a better quality of forecasting for innovative new products and services compared with the guessing‐by‐analogy method, and it contributes to managerial decisions such as those in production planning.

The authors introduce the concepts of conformability and consistency in order to reduce the error from personal biases and mistakes. Based on these concepts, they develop a procedure to yield robust estimation results with less error.

Since 1997, a quantitative revolution has swept Korean economic history and generated a new paradigm. From 1700 to 1900 the Korean economy expanded and contracted along lines suggested by Adam Smith. Economic expansion was based on productive land and a stable commodity market. The direct result was high real skilled wages. Economic contraction became clear from the mid-nineteenth century when the value of land declined, commodity prices rose, and real skilled wages fell. The contraction was apparent before the appearance of Japanese imperialism and the absorption of Korea into the international commodity market after 1876.

Discusses the 6th ITCRR, its breadth of textile and clothing research activity, plus the encouragement given to workers in this field and its related areas. States that, within the newer research areas under the microscope of the community involved, technical textiles focuses on new, ‘smart’ garments and the initiatives in this field in both the UK and the international community at large. Covers this subject at length.

Looks at the eighth published year of the ITCRR and the research, from far and near, involved in this. Muses on the fact that, though all the usual processes are to the fore, the downside part of the industry is garment making which is the least developed side. Posits that the manufacture of clothing needs to become more technologically advanced as does retailing. Closes by emphasising support for the community in all its efforts.

This paper reports on the design of a knowledge base for an automatic classification in the library science field, by using the facet classification principles of colon classification (CC). To do so, by designing and constructing a knowledge base that is able to be classified automatically, and by inputting titles or key words of volumes into the computer, it aims to create class numbers automatically through automatic subject recognition and processing of key words in titles through the facet combination method of CC. Especially, the knowledge base for classification was designed along with the principle of globe and cylinder, automatic classification which can be possible.

The purpose of this study is to investigate whether complaint behavior intentions and expectations of service recovery based on the justice theory are different among customers from collectivistic versus individualistic cultures. A secondary purpose is to find which service recovery strategies are appropriate for different culture-based complaint behavior intentions.

A survey was conducted at universities, and the survey population consisted of college students, who are known to be frequent users of fast-food restaurants. A total of 304 usable questionnaires were collected. Confirmatory factor analysis was conducted to verify the validity of the items, Cronbach’s alpha coefficients were used to examine the internal consistency of the factors, and an independent sample t-test was used to analyze differences in complaint behavior intentions and expectations of service recovery efforts in terms of cultural difference.

The results of this study indicated that South Koreans revealed more voice complaint behavior intentions than Americans did. However, there were no significant differences in expectations of service recovery efforts between them. Second, American customers who indicated voice and private complaint behavior intentions expected distributive, procedural and interpersonal justice in complaint-handling procedures. South Korean customers who indicated voice complaint behavior intentions expected distributive and procedural justice, and South Korean customers who indicated private complaint behavior intentions anticipated interactional justice in complaint-handling procedures.

Understanding customers’ complaint behavior intentions and expectations of service recovery based on the justice theory and cultural differences will suggest practical implications to hospitality industry managers for effective service quality management.

Understanding customers’ complaint behavior intentions and expectations of service recovery based on the justice theory and cultural differences will suggest practical implications to hospitality industry managers for effective service quality management.

A model for monitoring the Web site development process in the public sector is proposed and tested empirically with a sample of 76 local government Web sites. The framework consists of basic dimensions and a 2 × 2 matrix that is a simplified revision of the Mohammed et al.’s marketspace matrix. The four factors in the matrix, publicity, local service, differentiation and participation, together with two basic dimensions of attracting and delivering were proved to be important elements in a workable research framework. The effects of dimensions/factors and the role of online attracting are discussed in depth.

Building on the enactment perspective and past work on the self‐fulfilling prophecy, this paper explores how organizational decline can be enacted through self‐fulfilling prophecies of decline. We present two self‐fulfilling prophecy‐based models of organizational decline, one in which decline is enacted unintentionally through the predictions of an organization's managers, and a second in which decline is enacted unintentionally through the predictions of external constituencies. We articulate propositions that capture the dynamics of each model and that are intended as a platform for future empirical research. We also discuss the implications of our theoretical framework for future theory development on the causes of organizational decline, and offer suggestions for managers who wish to avoid organizational decline.