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This paper aims to share the activities of library services in the new-normal era. The paper describes libraries’ circumstances since their reopening in early June 2020. Furthermore, it provides details on how libraries have adopted several most appropriate practices changing physical to online services.

This paper describes various university library services in Indonesia in the new-normal era by using literature and documentary reviews as the approaches. The data were primarily collected from webpages, blogs, social media, newsletters and specific journals organized by university libraries. The survey was carried out by involving 126 university librarians incorporated in the University Libraries Forum. It highlighted the current conditions of university libraries and the most appropriate practices of library services in the new-normal era.

The most appropriate practices of university library services in the new-normal era are provided. Libraries in Indonesia have experienced a service transformation implementing the COVID-19 health protocols. Likewise, almost all university library services became virtual. Accordingly, there were several challenges faced by librarians and users in carrying out virtual activities in the library.

This paper provides a great value for libraries in responding to COVID-19 and those starting to reopen. It reveals the most appropriate library service practices and challenges in the new-normal era, which are useful for current and future insight development.

The purpose of this paper is to attempt to build a conceptual model of Open Access Institutional Repositories (OAIR) in Indonesia academic libraries, viewed from knowledge management (KM) perspective.

Literature-based conceptual analysis of previous studies related to open access, institutional repositories viewed from KM perpective.

The conceptual model of OAIR emphasizes three variables – people collaboration, process, and technology functions. These variables, with their many elements, are integrated together in order to help the university or Higher Education (HE) institution in capturing its own scholarship produced as a whole. Besides, that integration aims at facilitating knowledge sharing so as to enrich knowledge content and to enhance global access. A process chart of OAIR based on the conceptual model is built to illustrate knowledge content recruitment in Indonesia academic libraries.

The conceptual model proposed in this paper is not yet formally tested. It needs more research to understand the Indonesian context of OAIR to build a more accurate model, based on the experiences in developing and implementing OAIR in Indonesia HE institutions.

Many academic libraries in Indonesia develop OAIR to increase the visibility of the scholarship of the parent HE institution. It is significant to view the practice of OAIR in academic library from the KM perspective. KM implementation is almost unheard of in Indonesia universities. However, The OAIR phenomenon in Indonesia academic libraries can be viewed as a KM initiative.

This paper provides an overview of digitised collections within universities in Indonesia, starting from the Ganesha Digital Library Network in 1998, which developed into the Indonesian Digital Libraries Network (IDLN), with 87 private and institutional members. The State Ministry of Research and Technology has distributed document digitising software (Docushare) to universities, and this has been used (for example by the Association of Catholic Universities in Indonesia) to digitise more than 14,000 documents. The challenges faced in the digitisation of materials in Indonesian libraries are outlined.

This chapter reports results from a study into the current state of library and information science (LIS) research in Indonesia and the major actors in the Indonesian LIS research environment. The study used a qualitative case study method. The findings show (1) a low level of LIS research activities by Indonesian academicians, library practitioners and students and (2) an emphasis on applied research into collection processes and developments, user perception and satisfaction with library services, effectiveness of libraries and information centre management and information technology. Further problems for Indonesian LIS research include the poor understanding of the relevance of LIS research, the role of LIS researchers and the conflict of values and beliefs among the actors in the Indonesian LIS environment. However, the prospects for Indonesian LIS research are improving with a growing awareness of the importance of LIS research for Indonesia. LIS research quality in Indonesia is being enhanced through formal education, research competition and journal research reports since the 2000s. Indonesian LIS actors need to learn research methodologies and cooperate with each other more intensively to improve their research skills. Recommendations for improving Indonesian LIS research include, changing the mindset of researchers to create a research climate, building research networks, improving knowledge access, changing regulations (job description, performance evaluation of system, credit points), providing more funding for LIS research and improving LIS curriculums. All Indonesian LIS actors need to communicate with each other to create acceptable values, norms and beliefs to improve Indonesian LIS research.

This paper aims to provide 13 recommendations relating to the future of Indonesian library education based on the results of an extensive research study. The objective of the research was to investigate the desired level of educational qualifications and continued professional development of Indonesian academic librarians.

The research included surveys of Indonesian academic librarians and their managers, plus extensive interviewing of stakeholders. The recommendations have been developed on the basis of data gathered in this research.

There is an immediate need to raise the standards of Indonesian library education in order to enhance skills required of the contemporary library workforce. The Indonesian Librarian Association has an important role to play in raising the quality of library education and the status of librarians.

The recommendations have far‐reaching implications for Indonesian library education. There are also implications for the wider Indonesia library profession, and for the professional associations, in particular the Indonesian Librarian Association.

The recommendations are based on the first comprehensive analysis of the educational and continuing professional development needs of Indonesian academic librarians.

This paper aims to report base‐line data on the current levels of education, skills, and knowledge of Indonesian academic librarians, and provides an insight into their continuing professional development. The paper also seeks to report: the current level of qualifications of librarians working in Indonesian academic libraries; and the current level and type of continuing professional development and work place training in Indonesian academic libraries.

This paper includes the results of a questionnaire delivered to all librarians working in Indonesian public universities. The survey instrument was based on that used in the NEXUS survey distributed to Australian library and information studies (LIS) professionals in 2006. The paper includes a comparison of survey results on key indicators for Indonesian and Australian library and information staff.

The research reports comparative shortcomings in the level and standard of education available to Indonesian academic librarians. The issue of continuing professional development is more complex, with quite high levels of participation in some types of training reported by the Indonesian respondents, but generally lower levels of satisfaction with that training than reported by their Australian counterparts.

Some of the conclusions made comparing the situations in Indonesia and Australia are tentative due to the different understandings of key terms and concepts in the two countries. The data reported in the paper are quantitative and comprehensive findings require further qualitative research.

The results have implications for the future development of library education in Indonesia, and workplace training for Indonesian academic librarians.

The research reported is the first to collect large‐scale data relating to LIS workforce education and continuing professional development from a developing country.

The purpose of the study is to analyze the prevailing digitization practices in university libraries of Pakistan.

The study adopted quantitative research design and survey research method was used to conduct the study. A structured questionnaire was used to collect the data from the subjects of the study.

Digitization practices were found at budding stage in university libraries of Pakistan. One‐third libraries were doing digitization. Three highest ranked digitization goals were to: provide access via web, increase access, and preservation. Theses and dissertations were found the top most priority for digitization in terms of types of material. The criteria for selection of material for digitization varied and social sciences was the most focused area for digitization.

This is the first ever study conducted in Pakistan on this topic. The findings are beneficial for university libraries, funding bodies and the higher education commission of Pakistan as well as other countries with similar social and economic conditions.

This paper reports on ongoing research examining the present and desired state of academic library staff education and professional development in Indonesia. The long‐term goal of the research is to determine ways in which Indonesian academic libraries and their staff can be supported in order to assist universities in producing high‐quality research, teaching, and learning outcomes. The paper seeks to address these issues.

A survey was delivered to managers of libraries serving Indonesian public universities. The survey instrument used in this research was based on that used in the neXus2 survey distributed to Australian library managers in 2007. The paper includes a comparison of survey results on key outcomes for Indonesian and Australian library managers.

The paper reports on the library policies and practices regarding the current level and type of continuing professional development and work place training; and the management, funding and prioritisation of continuing professional development in Indonesian academic libraries.

The results have implications for the planning and implementation of continuing professional development in Indonesian academic libraries.

This paper reports the results of one of the few major studies of library staff development undertaken in a developing country.

Surveys the development of various MARC formats out of USMARC. Considers the formats for Canada, France, Spain and Indonesia. Indicates their main points of difference and local requirements.