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1 – 10 of over 7000The purpose of this paper is to investigate dimensions of employee silence in Indian work context with regard to the supervisors and how job satisfaction mediates the relationship…
Abstract
Purpose
The purpose of this paper is to investigate dimensions of employee silence in Indian work context with regard to the supervisors and how job satisfaction mediates the relationship between silence and turnover intention. The study also explores the relevance of superior-subordinate relationship and self-image maintenance perspectives in Indian socio-cultural context to explain and understand the phenomenon of silence in India.
Design/methodology/approach
Qualitative (n=55) and quantitative data (n=334, n=314 and n=116) were collected from employees working in private, public and multinational organizations located in northern part of India. Exploratory and confirmatory factor analyses were performed to explore and validate the dimensions of silence behavior among Indian managers and structural equation analysis was carried out to see the meditating role of job satisfaction in the relationship of silence and turnover intention.
Findings
Results have indicated the existence of four major dimensions of silence in India namely; fear of retaliation, internal motivation, self-competence and self-image as the possible causes of silence. Further job satisfaction has mediated the effect of silence on turnover intention. This study showed the positive impact of silence on satisfaction which is contrary to the western studies. These results have supported the theoretical arguments developed in this paper in the Indian work context.
Practical implications
The results are useful in understanding the dynamics of silence in Indian organizations as employees might use silence in a strategic manner to regulate their satisfaction and in maintaining their membership with the organization.
Originality/value
The present study is among the first attempts to empirically examine the causes and consequences of employee silence in the high power distance and collectivistic cultural context.
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Rakesh Kumar Malviya and Ravi Kant
The purpose of this paper is to explore green supply chain management (GSCM) performance measures and to develop a framework for evaluating the impact of GSCM implementation on…
Abstract
Purpose
The purpose of this paper is to explore green supply chain management (GSCM) performance measures and to develop a framework for evaluating the impact of GSCM implementation on organizational performance.
Design/methodology/approach
This research develops a performance measurement framework by integrating GSCM enabler with GSCM performance measures criteria. These criteria are selected from literature review and expert opinion. This study proposes a fuzzy balanced scorecard – fuzzy technique for order preference by similarity to ideal solution-based methodology to evaluate the overall organizational performance. The empirical case study of an Indian automobile organization is conducted. Further, the proposed framework is tested with three Indian Automobile organizations and their results are compared with the case organization.
Findings
The integrated methodology offers an effective way to measure and benchmark the impact of the proposed GSCM performance measurement framework. The empirical results show that the output of the proposed model is consistent. Thus, the study contributes to the advancement of knowledge toward GSCM and its management for sustainability.
Research limitations/implications
This study is limited to the automotive sector; hence the outcomes may not be comprehensively applicable across different sectors. The results cannot be applied to other sectors with other product and process specificities.
Practical implications
It helps the practitioners to measure and improve the effectiveness of GSCM implementation.
Originality/value
This study is the generalized performance measurement framework and can be used to measure the performance for any type of organizations to benchmark one organization with the other or the group of organizations.
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Rongjin Huang and Xue Han
The purpose of this paper is to examine practicing mathematics teachers’ learning through parallel lesson study in China. Lesson study in China has been practiced for decades…
Abstract
Purpose
The purpose of this paper is to examine practicing mathematics teachers’ learning through parallel lesson study in China. Lesson study in China has been practiced for decades. Parallel lesson is an enriched mode of lesson study to address the implementation of new curriculum.
Design/methodology/approach
The expansive learning perspective has been used to explore the ways practicing teachers learned to improve teaching through the transformation of learning objects and boundary crossing.
Findings
Two cases are illustrated and compared to highlight features of teachers’ learning through parallel lesson study. The practicing teachers developed their competence in transforming instructional objectives and task selection and implementation. In addition, they also developed professional vision in alignment with the reform-oriented curriculum.
Originality/value
This study makes significant contribution to understanding teachers’ learning through lesson study in China. Meanwhile, it also demonstrates how the theory of expansive learning could be used as a conceptual framework to examine teachers’ learning through lesson study.
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Ramji Nagariya, Divesh Kumar and Ishwar Kumar
Despite increasing attentions to sustainable service supply chain management (SSSCM), a framework for performance evaluation of sustainable service only supply chain management…
Abstract
Purpose
Despite increasing attentions to sustainable service supply chain management (SSSCM), a framework for performance evaluation of sustainable service only supply chain management (SSOSCM) is still missing. This paper tries to fill this gap and provides a novel conceptual framework.
Design/methodology/approach
The articles related to SSSCM are fetched from the databases of SCOPUS and Web of Science. Analysis of 174 articles identified by the systematic literature review is further carried out.
Findings
This research identifies the sustainable practices for service only supply chain (SOSC) as environmental management, social management, economic management, customer management, health, safety and risk management, technical sustainability, institutional sustainability, information and technology management as well as two performance measurement criteria as operational performance and organizational performance. This paper provides a novel conceptual framework for the performance evaluation of SSOSCM. The results call for future exploration in the following three broad directions-(1) customer's perception, involvement and their behaviour towards sustainability in SOSC context; (2) trade-off, incentive mechanism and multilevel evaluation for achieving sustainability in SOSC and (3) sustainability in SOSC from various point of views.
Practical implications
The managers can use the framework to assess the performance of the organization while researchers can explore the discussed research gaps.
Originality/value
This is the first paper that provides a novel conceptual framework for the performance evaluation of SSOSCM as well as potential future research directions.
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Tharuma Rajan Pillai and Amiruddin Ahamat
This paper aims to explore the contextual role of social-cultural capital in youth entrepreneurship between Malaysia and Lao PDR/Laos, comparing two different entrepreneurial…
Abstract
Purpose
This paper aims to explore the contextual role of social-cultural capital in youth entrepreneurship between Malaysia and Lao PDR/Laos, comparing two different entrepreneurial ecosystems designed to identify emergent factors that stimulate and/or stifle the genesis of youth entrepreneurship while identifying similar and divergent entrepreneurial identities and traits among young people from these two sovereign contexts.
Design/methodology/approach
Utilizing qualitative-based case study design approach, data collections were garnered from 30 informants through in-depth personal interviews, focus group studies coupled with personal observation conducted via purposive cum snowball sampling.
Findings
Thematic analysis reveals a pattern-based outcome that discloses a variety of inter-related factors within the social network ecosystem that stimulate and sometimes stifle youth entrepreneurship, primarily through the active agency of social-cultural capital.
Practical implications
Entrepreneurial ecosystem contextual differences between Malaysia and Laos demonstrate the unifying factor of social-cultural capital through social network in stimulating youth entrepreneurship and unveiling practical similarities and differences that can be used to promote youth entrepreneurial endeavors among varying sovereign socio-economic contexts in ASEAN (Association of Southeast Asian Countries).
Originality/value
This study specifically focuses on the unambiguous contextual differences of two sovereign entrepreneurship ecosystems. Contextual differences may not necessarily demarcate further the gulf of differences within and between two sovereign entrepreneurship ecosystems but, on the contrary, may close the gap through the dynamic role of social-cultural capital via social network ties in youth entrepreneurship.
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Social‐cultural factors can be used to advantage in the Nigerian social system (and most African States) to promote co‐operation between the rich/poor, the rulers/ruled; to…
Abstract
Social‐cultural factors can be used to advantage in the Nigerian social system (and most African States) to promote co‐operation between the rich/poor, the rulers/ruled; to mobilise diverse individuals and groups in society; and to discover over‐riding national social values, to bring about national integration and development. This would be an active usage of such factors rather than allowing them to weaken and disrupt the social system as they have during 25 years of political independence. Domination by Western powers, lack of managerial awareness, and conflicts between national objectives of diverse interest groups have been major management constraints militating against effective management of public affairs, with Nigerian leaders often the target of social pressure and (in some cases) becoming victims of their own decisions by succumbing to social pressure in the administration of the state. Future strategy requires effective thinkers and innovative strategy as opposed to inactive or crisis managers presently obtaining in the Nigerian social system.
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Anna Schneider and Corinna Treisch
This paper aims to examine employees’ evaluative repertoires of tourism and hospitality jobs and segments them based on a set of job attribute preferences. Understanding the…
Abstract
Purpose
This paper aims to examine employees’ evaluative repertoires of tourism and hospitality jobs and segments them based on a set of job attribute preferences. Understanding the social–cultural underpinnings of employees’ job preferences is vital if employers are to overcome the challenging task of finding and retaining talented employees in the tourism and hospitality industry.
Design/methodology/approach
A discrete-choice experiment with waiters, barkeepers, cooks and front-desk employees working in the Tyrolean tourism industry was conducted. Employees were categorized into distinct segments using a hierarchical Bayesian analysis and a cluster analysis.
Findings
Results show that flexible working hours and the ability to balance professional and private aspirations are the most important job attributes for employees. Overall, the evaluative repertoires of the “green” and “domestic (family)” conventions are most prevalent.
Research limitations/implications
This study contributes to literature on talent management by providing insights into employees’ evaluations of jobs and their evaluative repertoires embedded in the broader social–cultural context.
Practical implications
Industry representatives and employers can adapt their recruiting and retention strategies based on employees’ job preferences.
Social implications
Adapting job attributes according to employees’ evaluative repertoires helps to ensure the long-term sustainability of the industry workforce.
Originality/value
Applying the Economics of Convention (EC) perspective, combining organizational job attributes and socially embedded evaluative repertoires provides a new approach to analysing and understanding employees’ job preferences.
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Seema Sharma and Elizabeth Mary Daniel
The purpose of this paper is to adopt an institutional theory perspective to investigate the adoption of enterprise resource planning (ERP) systems by medium-sized firms in India…
Abstract
Purpose
The purpose of this paper is to adopt an institutional theory perspective to investigate the adoption of enterprise resource planning (ERP) systems by medium-sized firms in India. The rationale for this study is to provide a more complete understanding of ERP adoption, moving beyond the traditional technical and economic perspectives to include social, cultural and structural influences. These later influences are more implicit, insidious and pervasive and hence require elucidatory studies such as this, but offer a greater understanding of the adoption of information systems (IS).
Design/methodology/approach
The study is undertaken by means of nine case studies of medium-sized firms in India that have adopted ERP systems. Qualitative interviews were undertaken with a range of staff in each firm and are supplemented by data from other sources such as site visit notes.
Findings
Institutionally based studies have tended to focus on three high-level isomorphic pressures: coercive, normative and mimetic. The study identifies number of more detailed factors that contribute to each of these three pressures. These more detailed factors are then used to consider how factors can interact and how they can explain aspects of the Indian context of the study.
Originality/value
The conceptual contribution of this study is to move beyond the technical and economic rationales frequently identified for the adoption of IS by identifying influences that are social, cultural and structural in nature. The study shows that the three high-level isomorphic pressures, mimetic, coercive and normative are comprised of more detailed factors. The empirical contribution of the paper is to identify these detailed factors, and to explore their influence, in the case of ERP adoption by Indian medium-sized firms. The study is of value to practitioners, since it is at the detailed level of factors that managers can recognize the forces they are subject to and can take action. It is also valuable to researchers since the detailed factors help address two limitations of institutional theory; a lack of agency perspective and a degree of conceptual ambiguity.
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Ryan D. Pengelly and Iain Davidson‐Hunt
The purpose of this paper is to provide a community perspective on partnerships with the goal of researching, designing, developing and commercializing non‐timber forest products…
Abstract
Purpose
The purpose of this paper is to provide a community perspective on partnerships with the goal of researching, designing, developing and commercializing non‐timber forest products (NTFPs) based on indigenous knowledge and resources from Pikangikum First Nation, northwestern Ontario, Canada.
Design/methodology/approach
Framed by the Whitefeather Forest Research Cooperative agreement, a collaborative and ethnographic research design was adopted with the Whitefeather Forest Management Corporation and the Whitefeather Forest Elders Steering Group in Pikangikum First Nation. Over the period of two years, initial research planning meetings were held with community representatives, fieldwork and interviews with community Elders and leaders were conducted, and three community workshops were held.
Findings
Community Elders and leaders articulated a cautious interest in developing ethical, collaborative partnerships that support the Whitefeather Forest Initiative and the community's social, cultural, economic and environmental goals. Developing NTFPs through partnerships is a procedural issue that requires giving Elders a primary role in advising and guiding partnerships at all stages of NTFP planning, research and development. Partners would be expected to build respectful and diligent partnerships that interface knowledge systems, maintain good relations, and generate mutually defined benefits.
Research limitations/implications
This community‐specific approach provides insight for Aboriginal groups, governments, universities, and corporations seeking to develop access and benefit sharing agreements, policies, or protocols in light of the Convention on Biological Diversity and the Nagoya Protocol.
Originality/value
This paper offers perspectives, principles, and community member narratives from a Canadian indigenous community, Pikangikum First Nation. These perspectives describe how this community envisions potential research, development and commercialization of NTFPs through joint and mutually beneficial partnerships.
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