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1 – 10 of 255R. Wes Harrison and P. Lynn Kennedy
The importance of high value products as a component of United States agricultural output has increased significantly in recent years. Moreover, high value products as a…
Abstract
The importance of high value products as a component of United States agricultural output has increased significantly in recent years. Moreover, high value products as a percentage of U.S. agricultural exports have also risen (Burfisher and Missiaen, 1990). Given these trends, it is not surprising that agribusiness competitiveness has become a topic of much discussion in both the popular press and in academic literature. Its importance is also evidenced by initiatives set forth by the Western Regional Coordinating Committee on Agribusiness Research Emphasizing Competitiveness and the International Agricultural Trade Research Consortium symposium Competitiveness in International Food Markets. More recently, the National Association of State Universities and Land Grant Colleges' Board on Agriculture endorsed the Agricultural Competitiveness Initiative (ACI). This initiative calls on land‐grant universities to consider new paradigms for conducting research, extension, and teaching on the issue of U.S. agricultural competitiveness.
No matter what the organization's activity, or country, the better the decisions of its managers and leaders, the more likely that the organization will thrive.
Ismail Karabas, Marissa Orlowski and Sarah Lefebvre
Tipping within the foodservice industry has traditionally been reserved for full-service restaurants. However, there is a growing trend of tip requests at limited-service…
Abstract
Purpose
Tipping within the foodservice industry has traditionally been reserved for full-service restaurants. However, there is a growing trend of tip requests at limited-service restaurants, where tipping occurs prior to consuming the product. This research aims to examine the effect of a point-of-sale tip request at limited-service restaurants on return intentions via customer irritation. It also aims to analyze the moderating effects of check amount and perceived deservingness.
Design/methodology/approach
Four online scenario-based experiments were conducted to test the hypotheses. Participants were recruited from MTurk for all experiments (NStudy 1 = 152; NStudy 2 = 296; NStudy 3 = 206; NStudy 4 = 134).
Findings
Studies 1 and 2 suggested a negative impact of presenting a tip request on return intentions, with customer irritation as the underlying mechanism. Study 3 found the indirect effect was significant only when the check amount was low. Study 4 found that perceived deservingness of a tip also moderated this effect; the indirect effect was significant only when customers felt the employee did not deserve a tip. The effect was attenuated when customers felt the employee deserved a tip.
Originality/value
This paper contributes to the underexplored area of tipping behavior in the limited-service context. The findings contrast extant research on voluntary tipping at full-service restaurants, thus advancing theory by suggesting the consequences of tip requests are contextual and providing practical insights to limited-service establishments contemplating whether to begin requesting tips.
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Briefly reviews previous literature by the author before presenting an original 12 step system integration protocol designed to ensure the success of companies or countries in…
Abstract
Briefly reviews previous literature by the author before presenting an original 12 step system integration protocol designed to ensure the success of companies or countries in their efforts to develop and market new products. Looks at the issues from different strategic levels such as corporate, international, military and economic. Presents 31 case studies, including the success of Japan in microchips to the failure of Xerox to sell its invention of the Alto personal computer 3 years before Apple: from the success in DNA and Superconductor research to the success of Sunbeam in inventing and marketing food processors: and from the daring invention and production of atomic energy for survival to the successes of sewing machine inventor Howe in co‐operating on patents to compete in markets. Includes 306 questions and answers in order to qualify concepts introduced.
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Ismail Karabas and Jeff Joireman
Non-voluntary tipping (e.g. automatic gratuity) has received growing attention in the service industry. Existing research suggests customers respond unfavorably to non-voluntary…
Abstract
Purpose
Non-voluntary tipping (e.g. automatic gratuity) has received growing attention in the service industry. Existing research suggests customers respond unfavorably to non-voluntary tipping, yet little research has examined why. The current study aims to address this question, with particular interest in response to non-voluntary tipping under high-quality service.
Design/methodology/approach
Two scenario-based experiments tested the proposed hypotheses in between-participants design using ANOVA, hierarchical regression and PROCESS.
Findings
Study 1 showed that non-voluntary tipping resulted in higher negative emotions, which led to lower return intentions. Surprisingly, the negative effect of non-voluntary tipping was as strong (or stronger) under high (vs low) quality service. To understand this counterintuitive effect, Study 2 developed and tested two competing process models (i.e. blocked vengeance vs blocked gratitude). Supporting the blocked gratitude model, results revealed that non-voluntary tipping hinders customers’ ability to reward service employees, undermining positive emotions and lowering return intentions.
Research limitations/implications
Current work was conducted in two settings using two scenario-based experiments. Hence, additional settings with non-scenario-based studies are encouraged.
Practical implications
The present work cautions managers considering a move to non-voluntary tipping to be aware of its negative effects, especially when the service quality is high. The blocked gratitude model suggests that managers should clarify methods available for customers who wish to reward good service.
Originality/value
This paper is the first to examine customer response to non-voluntary tipping under different levels of service quality and the underlying emotional mechanisms.
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The global energy market has been facing lower prices of crude oil in recent years. Lower fuel price leads to lower transport cost and cheaper agricultural inputs (such as…
Abstract
Purpose
The global energy market has been facing lower prices of crude oil in recent years. Lower fuel price leads to lower transport cost and cheaper agricultural inputs (such as pesticides and chemical fertilizer), resulting in lower prices of agricultural commodities in the international markets. On the other hand, lower global oil price reduces the oil revenues of oil exporting countries, resulting in a decrease in government expenditures. Therefore, the purpose of this study is to examine the impacts of lower global oil and agricultural commodity prices and government expenditure on the entire economy and poverty level of Malaysia.
Design/methodology/approach
This study used a computable general equilibrium model (CGE) to investigate four simulation scenarios based on the latest Malaysia’s input-output table belonging to 2010. The first scenario is a 30 per cent fall in the export and import prices of agricultural commodity prices, while the second is a 50 per cent decline in the export and import prices of crude oil, and the third combines them. In the fourth scenario, government operating expenditure declines by 4 per cent because of the fall in government’s oil revenues as a result of the decline in global oil prices.
Findings
The simulation results suggest that lower international oil price decreases real gross domestic product (GDP) and investment in Malaysia and influences positively the output and employment of some agriculture sectors. However, lower agricultural commodity price increases real GDP and investment in the country and negatively influences the output, employment and exports of all agriculture sectors. The decline in government expenditures also increases the output and the employment in the economy, whereas it decreases household consumption. In conclusion, results show that the agriculture sector losses from the current decline in international agricultural commodity prices, while it benefits from lower oil and government expenditure.
Originality/value
The main contribution of this study is comparing the impacts of recent falls in global oil and agricultural prices on the entire economy and agriculture sector of Malaysia. Investigating the impacts of these issues on the poverty level of Malaysian households is another contribution to the study. Another contribution is analyzing the impact of a reduction in government expenditures because of the decline in global oil price on the economy and welfare of Malaysia. Therefore, this study makes a useful contribution to the small literature of the topic.
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Jacob Bercovitch and Allison Houston
This article analyzes two of the determinants of the effectiveness of the mediation process, namely the impact of different mediators and mediation behavior on mediation outcomes…
Abstract
This article analyzes two of the determinants of the effectiveness of the mediation process, namely the impact of different mediators and mediation behavior on mediation outcomes in international relations. We review the literature and consider this relationship in terms of specific hypotheses concerning (1) the identity of a mediator, (2) previous interactions with the parties, (3) previous mediation attempts, and (4) the nature of mediation strategy. An original data set of 97 international disputes and 364 mediation attempts in the post‐1945 period is utilized to test our hypotheses. Multivariate analysis suggests the significance of high mediator rank, directive strategy, and close political alignment in achieving successful outcomes. We use these results to posit and test a series of causal models of mediation.
PHILIP O'REGAN, DAVID O'DONNELL, TOM KENNEDY, NICK BONTIS and PETER CLEARY
Recent market volatility has provided a fundamental challenge to those arguing for the central role of intellectual capital as a source of organisation value. Using perceptual…
Abstract
Recent market volatility has provided a fundamental challenge to those arguing for the central role of intellectual capital as a source of organisation value. Using perceptual data relevant to the importance of intellectual capital as a source of enterprise value gathered in two studies conducted before and after the recent market ‘downturn’ respectively, this paper provides empirical evidence in support of the continuing and central importance of intellectual capital. The findings from these two studies also demonstrate consistency in the composition of the human, internal and external components of intellectual capital. The Irish software/telecom sector provides an ideal research frame work for any such investigation. In recent years Ireland has established itself as the largest software exporter in the world and this sector has been one of the primary engines of growth in an economy that has experienced real growth of over 40% in 6 years, a rate unparalleled in the developed world.
In this study I revisit the Cuban missile crisis of 1962, in order to gain additional perspective on the relationship between organizational decision making and crisis outcomes…
Abstract
In this study I revisit the Cuban missile crisis of 1962, in order to gain additional perspective on the relationship between organizational decision making and crisis outcomes. This exercise is an historical “counterfactual” or “what if” excursion, using recently declassified documents and simulated exchange calculations, from which I hope to draw three principal benefits. First, the study may shed some additional light on why Soviet Premier Nikita Khrushchev was willing to take such a dangerous gamble. Second, our counterfactual crisis suggests that the risk of inadvertent war, so much written about in connection with Cuba, 1962, was less important than the risk of a deliberate, but miscalculated, escalation. Third, the balance of command and control vulnerability might have mattered more to crisis‐ridden US leaders than the balance of strategic nuclear forces. If so, it helps to explain the apparent reluctance of US leaders to employ highly coercive forms of nuclear brinkmanship.
Anu Tuladhar, Carin Queener, Joi-Lynn Mondisa and Chinedum Okwudire
In this article, we examine the experiences of African American engineering undergraduate students who participated in two student–faculty mentoring programs. This work provides…
Abstract
Purpose
In this article, we examine the experiences of African American engineering undergraduate students who participated in two student–faculty mentoring programs. This work provides critical insights about important factors that enhance students' experiences in higher education (e.g. the need for informal community spaces, mentoring and representation).
Design/methodology/approach
Using a sequential explanatory mixed-methods approach, participants were surveyed and interviewed about their experiences in the mentoring programs. Data were analyzed using basic statistical methods and thematic analysis.
Findings
Findings indicate that students prosper in informal community spaces, where representation allows them to build mentoring relationships that are fostered naturally through common identities in a shared space.
Research limitations/implications
Given the intimate size of the program, the sample population was limited.
Practical implications
To benefit student development, mentoring program practices should consider dedicating funding and space for students and faculty of shared racial backgrounds and lived experiences to meet informally.
Originality/value
This work identifies explicit mentoring program factors that support the development of minoritized students in engineering.
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