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Machine learning algorithms are useful to effectively analyse, and therefore automatically classify online reviews. The purpose of this paper is to demonstrate a novel text-mining framework and its potential for use in the classification of unstructured hotel reviews.

Well-known data mining methods (i.e. boosted decision trees (BDT), classification and regression trees (C&RT) and random forests (RF)) in conjunction with incorporating five-fold cross-validation are used to predict the star rating of the hotel reviews. To achieve this goal, extracted features are used to create a composite variable (CV) to deploy into machine learning algorithms as the main feature (variable) during the learning process.

BDT outperformed the other alternatives in the exact accuracy rate (EAR) and multi-class accuracy rate (MCAR) by reaching the accuracy rates of 0.66 and 0.899, respectively. Moreover, phrases such as “clean”, “friendly”, “nice”, “perfect” and “love” are shown to be associated with four and five stars, whereas, phrases such as “horrible”, “never”, “terrible” and “worst” are shown to be associated with one and two-star hotels, as it would be the intuitive expectation.

To the best of the knowledge, there is no study in the existent literature, which synthesizes the knowledge obtained from individual features and uses them to create a single composite variable that is powerful enough to predict the star rates of the user-generated reviews. This study believes that the proposed method also provides policymakers with a unique window in the thoughts and opinions of individual users, which may be used to augment the current decision-making process.

The chapter aims to discuss the social housing history and urban renewal experiences in Turkey while pointing out similarities to and variegations from the urban policy trends in the global north in the postwar era. To carry out these discussions, the chapter focuses on the Karapınar Project in Eskişehir.

The chapter is built on an anthropological case study and a self-funded video documentary research that includes insights from local inhabitants, projects’ authorities, urban experts, and planners in order to show contesting claims and views about the renewal, new housing conditions, and economic consequences.

The Karapınar Renewal Project is a Mass Housing Administration (TOKİ) project which claimed to be a ‘welfare oriented’, ‘renewal on-site’, ‘social housing project’ aiming to turn gecekondu – squatter settlements – into a healthy neighborhood. Yet, these claims fail to meet their promises and only appear to mask the actual rent-seeking motivations of the project.

The chapter shows that large economic profits of the authorities create a significant contrast with economic burdens and dispossessions of the poor residents. The locals’ fears about the payments and concerns about changing living conditions are in sharp contradiction with the welfare claims of the state institutions.

The Karapınar Project uses the concepts of ‘social housing’ and ‘welfare state’ which are normally associated with policies of social democratic ideology. Yet, when looking into the reality, it becomes clear that the Karapınar Project shifted the meanings of these concepts and utilized them to create a space for legitimacy.

Diving has become a popular tourism activity for professionals and novices. Coral reefs or other types of natural sources are still the most preferred diving sites. However, they are under threat for many reasons, for example, climate change, intensive human activities or commercial use. Many countries have promoted artificial reefs to protect coral reefs and create new attractions for tourists. These new underwater atmospheres have changed diving and diving experiences. Wrecks, vessels, monuments, hotels, sunken cities or other types of artificial reef forms invite divers to discover and explore the human-driven underwater environment with novelty seeking, photographic opportunities and mysterious surroundings. This atmospheric turn has brought many advantages to communities, stakeholders and nations with socio-economic benefits, advantages in sustainability management and destination image. This chapter examines the range of underwater atmospheres in different structures and countries and explores their potential benefits.

Small organizations within profit maximization supply chains form industrial clusters to share resources. They mainly deliver products and services in a reactive manner, where the cluster is only facilitating. However, the cluster management can lead business development and assign work packages intelligently to appropriate cluster members by respecting collaboration and innovation. This upgrade of the cluster management requires a systematic approach. Therefore, the intelligent Cluster Assignment Tool concept is developed and an illustrative example is given. The paper aims to discuss these issues.

Interviews and workshops were used to isolate the hierarchy of the assignment model, supported by a literature research. Fuzzy analytic hierarchy process method was applied to determine weights, consolidating data delivered by members of a Turkish aviation and defence cluster. The approach was discussed at the IEEE 2016 ICE Conference in Norway with experts to assess regional restrictions.

Cluster members are actively looking for possibilities to enhance innovation potential that they are ready to participate in systematic approaches. Cluster organizations can differ by leading their members actively, when respecting all isolated dimensions of assignment. This can lead towards a cooperation base enhancing the potential for innovation and new product development (NPD).

The illustrative example indicates a good fit to clusters without a dominant anchor firm. The generic framework was deliberated on cross-sectional perspective as satisfactory to be applied to different sectors in developing economies.

This paper helps clusters and small organizations to upgrade for innovation. Furthermore, it delivers a strategic tool supporting organizational transformation, preventing the price trap as well.

This approach is focussing on multi-criteria assignment across cluster members, upgrading it to a united organization. It delivers a strategic framework for cluster management, building a collaboration environment leading to innovation and NPD.

The paper aims to explore how business intelligence (BI), integration and agility influence supply chain performance.

The study was performed by the exploratory sequential mixed method in two phases including meta-synthesis as a qualitative method and survey as a quantitative method. Data were collected through a survey of 369 Iranian companies across various industries. Structural equation modeling was used to test hypotheses.

The results show that BI, integration and agility play an important role in achieving better supply chain performance. In the meantime, BI has the greatest impact on supply chain performance. Additionally, BI has a positive and significant effect on the integration and agility of the supply chain. The study also found that integration has a direct effect on supply chain agility.

To the best of the authors' knowledge, the paper theoretically and empirically presents a new conceptual model of the relationship between BI, integration, agility and supply chain performance. The study helps researchers and practitioners to achieve insights into supply chain performance improvement.

In this study, as part of an attempt to foster sustainable development, the aim is directed at understanding the perspectives of domestic economic, financial and political risks in tourism development. On the other hand, the role of other agents of sustainable development: innovation, infrastructure, health and primary education and global crisis in tourism development, was illustrated.

To achieve this objective, the current study explored the (system) SYS-Generalized Method of Moments (GMM) technique for a panel of selected 73 economies over the period 2006–2017. This GMM approached is not undertaken without first establishing the stationarity (a preliminary test) of the employed dataset by utilizing the relevant unit root techniques.

First, the study found that minimizing risks from economic, financial and political aspects is significant and vital to the attractiveness of the tourism destinations and the eventual development of the tourism sector. Second, the study presents innovation or technological readiness and health and primary education as agents of sustainable development through the growth of international tourism arrivals while global crisis is significantly detrimental to tourism inflow.

Overall, the study presents the contribution of tourism as a pathway to sustainable development from unique dimensions. Investigating a large panel (of 73 countries) is a unique approach. In addition, considering the economic vulnerability of the panel countries from the aspects of risk arising from economic, financial and political aspects is another interesting dimension to the novelty of the study. Thus, this study offers relevant policies for tourism stakeholders.

Fishes are important sources of good and high-quality protein in developing countries. Spoilage and keeping quality of fish especially in the tropics is temperature dependence as high temperature and relative humidity accelerate the process of spoilage and fish keeping quality. Fish dehydration removed moisture and extended the shelf life of dried fish. Drying involves removal of moisture from fish as a result of heat and mass transfer done under controlled conditions. This study delves into various drying techniques and drying kinetics of fish.

The review examines fish drying kinetics and the various drying models applicable to fish drying.

This review showed that moisture content and colour of dried fish are affected by time and power level. It was also found that the moisture content of the dried fish varied according to the drying method used. Also, as drying power and drying rate varied inversely with drying time. Eight different thin layer drying models were examined for evaluation of drying data for all the experimental conditions involving fish drying. It was found that the quality of the dried fish decreased with drying. Higher values of effective moisture diffusivity have been found to increase moisture velocity within fish samples which improve removal of moisture to reach equilibrium moisture content at specified relative humidity. However, based on this, effective moisture diffusivity could be a useful parameter to design an effective drying method in terms of time, energy consumption and cost to prolong the storage life of dried fish samples. Drying kinetics and different drying models were considered and explained. The use of these models was considered to be important in choosing appropriate drying conditions for effective drying and to get good quality dried fish samples.

The review considers few available literatures on the subject matter.

The review explores the possibility of creating more awareness for more in-depth research on fish drying kinetics and their usefulness in fish preservation.

This outcome of this study is important to researchers, policymakers and regulatory agencies in developing countries on fish preservation.

This study aims to explore the challenges and prospects of using e-wallets in Malaysia, and what it means for businesses and customers. Suggested here are strategies to leverage the strengths and opportunities as well as overcome the weaknesses and threats. Suggested here are strategies to leverage the strengths and opportunities as well as overcome the weaknesses and threats.

This study analyses the e-wallet phenomenon using a SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis to assess Malaysian business development. It is supported with findings from the literature and secondary data. The relevant secondary data were collected from Bank Negara Malaysia and the World Bank.

This study shows that e-wallets in Malaysia have still not achieved their purpose but there is huge potential to do so. The SWOT analysis identified several strengths (e.g. financial incorporation, easy to access, protection and safety, simple for other accounts to connect to, product and consumer service management, quick to implement/administer), weaknesses (e.g. lack of infrastructure and the “tapping” of devices already cornered by the mobile phone market, opportunities (e.g. eliminating fraud, better customer service, promotion/loyalty that can be built into customer experience) and threats (e.g. attacks from viruses, frequent inquiries whether multiple wallets can be used by clients, the concerns of reckless spending behaviour of the e-wallet users).

This study is crucial for assessing the current situation and the prospects of e-wallets in Malaysia. This study also offers significant insights for policymakers and e-wallet service providers to develop appropriate strategies to enhance e-wallet services in Malaysia.

This paper is the first of its kind to integrate a SWOT analysis and the rapid development of the e-wallet market in Malaysia. Hence, the findings could broaden our knowledge on the fintech industry and enable firms to participate in the e-wallet market.