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Article
Publication date: 20 January 2023

Jiyun Kang, Amy A. Faria, Judy Lee and Woo Jin Choi

Merely being known as a highly ethical or strong performer cannot shield a company from every kind of crisis. From product failures to environmental and social issues, a brand’s…

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Abstract

Purpose

Merely being known as a highly ethical or strong performer cannot shield a company from every kind of crisis. From product failures to environmental and social issues, a brand’s ability to manage crises and rapidly regain consumer trust is essential. This study aims to explore whether consumer perceptions of a brands’ prior commitments to two different areas of corporate responsibility (social and product responsibility) alleviate the postcrisis attribution of accountability and further build brand resilience, examining differences between two types of crisis situations – values versus performance crises.

Design/methodology/approach

A scenario-based online survey on product versus ethical labor issues was conducted. The data were collected from a highly valid, nationwide sample set of more than a thousand US consumers. Multigroup structural equation modeling was used as the primary data analysis method.

Findings

A brand’s precrisis commitment to social responsibility was found to decrease attribution of accountability across both types of crises. It also strengthened brand resilience, but this effect was more prevalent in a performance than a values crisis. The effects of precrisis commitment to product responsibility on brand resilience were minimal or insignificant across crisis types.

Originality/value

Previous research underexplores which types of corporate responsibility commitments provide a firm with a better protection against crises. This study significantly advances the knowledge regarding the type of commitments that can substantially increase brand resilience, which supports the rationale of making stronger commitments to social responsibility than to product responsibility. Practical insights are provided into how investments in corporate social responsibility help alleviate consumers’ negative perceptions during the outbreak of a brand crisis and build more brand muscle that enables resilience against future crises.

Details

Journal of Product & Brand Management, vol. 32 no. 6
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 1 March 1997

Edward T. Lee and Y. Judy Lee

Presents four approaches (relational, network, hierarchical, entity‐relationship) to medical database design with illustrative examples. Medical databases appear to be a fertile…

906

Abstract

Presents four approaches (relational, network, hierarchical, entity‐relationship) to medical database design with illustrative examples. Medical databases appear to be a fertile field for further study. In addition, the study of medical databases may contribute to finding more effective and more efficient ways to disseminate the latest scientific, engineering, and technical information in biomedical engineering.

Details

Kybernetes, vol. 26 no. 2
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 1 February 1995

Lynda R. Wilier

This paper provides a rationale for the use of case studies in organization‐related/business courses. An argument is developed proposing the value of adapting the traditional…

Abstract

This paper provides a rationale for the use of case studies in organization‐related/business courses. An argument is developed proposing the value of adapting the traditional written format of case studies into a visual format in which a case study is created from an organizationally‐relevant film or video. Further, the paper delineates a specific project designed to use the case study method to its fullest potential as an instructional strategy in teaching the organization‐related/business courses.

Details

The International Journal of Organizational Analysis, vol. 3 no. 2
Type: Research Article
ISSN: 1055-3185

Book part
Publication date: 26 April 2011

Janice Huber, M. Shaun Murphy and D. Jean Clandinin

As we engaged in this research, we returned to the earliest uses of the term curriculum making that we could find. We were not surprised to learn that curriculum making is most…

Abstract

As we engaged in this research, we returned to the earliest uses of the term curriculum making that we could find. We were not surprised to learn that curriculum making is most commonly used to refer to making the planned or mandated curriculum (Jackson, 1968) and not in reference to the curriculum making in which teachers and children engage in classroom and schools (Clandinin & Connelly, 1992). However, in our search, we read Cremin (1971), who drew our attention to William Torrey Harris, a school superintendent in the St. Louis school system in the United States during the 1870s. As Cremin wrote,What is of special interest is rather the analytical paradigm. There is the learner, self-active and self-willed by virtue of his humanity and thus self-propelled into the educative process; there is the course of study, organized by responsible adults with appropriate concern for priority, sequence, and scope; there are materials of instruction which particularize the course of study; there is the teacher who encourages and mediates the process of instruction; there are the examinations which appraise it; and there is the organizational structure within which it proceeds and within which large numbers of individuals are enabled simultaneously to enjoy its benefits. All the pieces were present for the game of curriculum-making that would be played over the next half-century; only the particular combinations and the players would change. (p. 210)

Details

Places of Curriculum Making
Type: Book
ISBN: 978-0-85724-828-2

Book part
Publication date: 29 March 2024

Stefano Salata

Abstract

Details

Urban Resilience: Lessons on Urban Environmental Planning from Turkey
Type: Book
ISBN: 978-1-83549-617-6

Abstract

Details

Library Hi Tech News, vol. 18 no. 5
Type: Research Article
ISSN: 0741-9058

Article
Publication date: 1 April 1986

Marjorie Peregoy, Julia M. Rholes and Sandra L. Tucker

This is a resource guide for librarians who wish to gather books and other materials to use in promoting National Women's History Week or, as it will be soon, National Women's…

Abstract

This is a resource guide for librarians who wish to gather books and other materials to use in promoting National Women's History Week or, as it will be soon, National Women's History Month. The emphasis is on history rather than on current women's issues. Most of the materials cited have appeared within the past ten years, but a few important older works are included as well.

Details

Reference Services Review, vol. 14 no. 4
Type: Research Article
ISSN: 0090-7324

Article
Publication date: 1 June 1997

Georgean C. Johnson‐Coffey

Discusses four national trends affecting volunteerism: service learning, family volunteering, influence of corporations, and welfare reform. Discusses the impact of these trends…

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Abstract

Discusses four national trends affecting volunteerism: service learning, family volunteering, influence of corporations, and welfare reform. Discusses the impact of these trends on volunteer programs within libraries. Offers examples of how library staff can utilize the skills of volunteers who are allied with these trends in order to provide high levels of quality service to library patrons.

Details

The Bottom Line, vol. 10 no. 2
Type: Research Article
ISSN: 0888-045X

Keywords

Article
Publication date: 28 October 2010

Joshua Doane, Judy A. Lane and Michael J. Pisani

Volume 25 celebrates the 25th year of publication for the American Journal of Business (AJB). Launched by eight MAC schools of business in March 1986, the Journal has featured…

Abstract

Volume 25 celebrates the 25th year of publication for the American Journal of Business (AJB). Launched by eight MAC schools of business in March 1986, the Journal has featured more than 700 authors who have contributed more than 330 research articles at the intersection of theory and practice. From accounting to marketing, management to finance, the Journal prominently covers the breadth of the business disciplines as a general business outlet intended for both practitioners and academics. As the Journal reaches out beyond the MAC in sponsorship, authorship, and readership, we assess the Journal’s first quarter century of impact.

Details

American Journal of Business, vol. 25 no. 2
Type: Research Article
ISSN: 1935-5181

Keywords

Article
Publication date: 31 May 2022

Nabi Moradpour, Ahmad Pourahmad, Hossein Hataminejad, Keramatollah Ziari and Ayyoob Sharifi

In Iran, the frequent occurrence of disasters has always been a major problem. In recent decades, disasters have created considerable challenges, especially in cities. Hence…

Abstract

Purpose

In Iran, the frequent occurrence of disasters has always been a major problem. In recent decades, disasters have created considerable challenges, especially in cities. Hence, understanding the levels of urban resilience (UR) and planning for addressing vulnerabilities plays a key role in the era of increasing risks and uncertainties. The present study aims to provide a comprehensive overview of the state of resilience of Iranian cities.

Design/methodology/approach

A systematic literature review method was used to determine how resilient Iranian cities are. To find relevant studies, the authors searched Iranian and international databases such as Scopus, ScienceDirect, SID and Magiran. There was no restriction on the inclusion date, meaning that all papers published up until September 16, 2021 were considered for inclusion. The PRISMA framework was used for literature search and selection and, finally, 153 studies focused on 52 cities of Iran were selected for the systematic review.

Findings

In general, the results showed that the level of resilience was low in Iranian cities. Also, informal settlements, worn-out urban fabrics and the central parts of cities showed lower resilience than other parts.

Originality/value

The results of the study can be used to inform municipal authorities, urban planners and non-governmental organizations of the actions that need to be taken to enhance the resilience of Iranian cities.

Details

International Journal of Disaster Resilience in the Built Environment, vol. 14 no. 2
Type: Research Article
ISSN: 1759-5908

Keywords

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