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Article
Publication date: 27 February 2009

Jostein Pettersen

The purpose of this paper is to investigate the definition of lean production and the methods and goals associated with the concept as well as how it differs from other popular…

23513

Abstract

Purpose

The purpose of this paper is to investigate the definition of lean production and the methods and goals associated with the concept as well as how it differs from other popular management concepts.

Design/methodology/approach

The paper is based on a review of the contemporary literature on lean production, both journal articles and books.

Findings

It is shown in the paper that there is no consensus on a definition of lean production between the examined authors. The authors also seem to have different opinions on which characteristics should be associated with the concept. Overall it can be concluded that lean production is not clearly defined in the reviewed literature. This divergence can cause some confusion on a theoretical level, but is probably more problematic on a practical level when organizations aim to implement the concept. This paper argues that it is important for an organization to acknowledge the different variations, and to raise the awareness of the input in the implementation process. It is further argued that the organization should not accept any random variant of lean, but make active choices and adapt the concept to suit the organization's needs. Through this process of adaptation, the organization will be able to increase the odds of performing a predictable and successful implementation.

Originality/value

This paper provides a critical perspective on the discourse surrounding lean production, and gives an input to the discussion of the implementation of management models.

Details

The TQM Journal, vol. 21 no. 2
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 6 July 2010

Bozena Poksinska, Jostein Pettersen, Mattias Elg, Jörgen Eklund and Lars Witell

This paper aims to present and discuss the current state of quality‐improvement activities in Swedish companies. The paper focuses on the drivers for quality improvement; types of…

1188

Abstract

Purpose

This paper aims to present and discuss the current state of quality‐improvement activities in Swedish companies. The paper focuses on the drivers for quality improvement; types of approaches, tools and techniques, and organizational aspects influenced by quality improvement; and potential areas for improvement.

Design/methodology/approach

This paper presents results from a survey on quality improvement work in Swedish industry. Data for this paper were collected using a web‐based questionnaire that was distributed to 800 production managers working in Swedish service and manufacturing organizations. Of the 800 questionnaires sent, a total of 118 questionnaires were filled out, which resulted in a response rate of 16 percent.

Findings

The result shows that the major drivers for quality improvement work in Swedish industry are economical aspects as the need for cost reduction, the need to become more competitive and the wish to increase market share. Drivers such as pressure from shareholders and trends in management have a minor role. The underlying approaches for quality improvement work are standards such as ISO 9000 and ISO 14000. A total of 72 percent of respondents stated that they work with quality management systems; 59 percent, with environmental management systems. The aspects that were most positively influenced by the improvement work were employee motivation, customer satisfaction, employee satisfaction, product/service quality, and flow in internal processes.

Research limitations/implications

Empirical results obtained in Sweden may differ to some extent in other countries.

Practical implications

This paper is intended as a source of inspiration for researchers, consultants, and managers who are interested in the current trends and future developments in the quality field.

Originality/value

The paper provides valuable insights into the current state of quality improvement activities in Swedish industry, as seen from the perspective of the production manager.

Details

International Journal of Quality and Service Sciences, vol. 2 no. 2
Type: Research Article
ISSN: 1756-669X

Keywords

Article
Publication date: 20 June 2016

Jostein Langstrand

Systems thinking is well established as an important perspective within the management field. However, the perspective is not always as all-encompassing as sometimes argued. This…

Abstract

Purpose

Systems thinking is well established as an important perspective within the management field. However, the perspective is not always as all-encompassing as sometimes argued. This paper addresses the importance of including structural elements as a part of systems thinking in relation to organizational change. The purpose of the paper is to analyze how organizational infrastructure may influence processes and outcomes of organizational change initiatives.

Design/methodology/approach

The paper is based on a longitudinal case study of the introduction of lean in a large Swedish manufacturing company. The case study comprises three embedded cases, and the empirical material is based on interviews, observations and document studies. The material has been analyzed with a systems perspective, focusing on the interplay between ideas, infrastructure and behavior in the organization.

Findings

This paper suggests that organizational infrastructure may have a profound impact on organizational behavior. Consequently, an ambition to change organizational routines will be influenced by not only people’s sense-making and behavior but also the technology and infrastructure with which people interact.

Research limitations/implications

Thus, alignment between all these entities will facilitate the change process and increase the likelihood of successful organizational change. Thus, systems thinking requires stronger attention to organizational infrastructure to better understand organizational change processes, and a philosophical approach needs to be balanced against behavioral and technical aspects of change.

Originality/value

This paper challenges much of the received knowledge and assumptions about systems and suggests an expansion of systems thinking.

Details

International Journal of Quality and Service Sciences, vol. 8 no. 2
Type: Research Article
ISSN: 1756-669X

Keywords

Book part
Publication date: 30 June 2017

Hilde Bjørkhaug, Jostein Vik and Carol Richards

Up until recent years, all agricultural production in Norway was strictly regulated through spatial policy (location), production quotas and other price and market regulations…

Abstract

Up until recent years, all agricultural production in Norway was strictly regulated through spatial policy (location), production quotas and other price and market regulations. Prices and products were handled by the farmers’ cooperatives. International (e.g. WTO agreements) and domestic pressure has gradually loosened the governmental regulation of chicken and eggs. Economic (e.g. new ownerships), technological (innovations throughout the whole chain), political and institutional (liberalization) and cultural (e.g. in consumption and farming) changes have reconfigured the landscapes of chicken meat production, opening up new opportunities for the chicken industry. Chicken therefore makes a particularly good case for exploring recent major changes in the agri-food system. In this chapter, we investigate evolving rules, risks, challenges and opportunities in and around chicken meat value chains. Empirically, we build on interviews, document studies and statistics on the structural development of the chicken industry and we discuss how these changes are developing in other parts of the Norwegian agri-food system.

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