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Brand resonance will significantly improve the profits of the services industry in the twenty-first century. The purpose of this paper is to find the resonance score for modified customer-based brand equity (CBBE) model in mutual fund financial services and improve the conceptualization of customer-based mutual fund services’ brand equity through brand resonance.

The path values of SEM model was used to estimate the relative weights of criteria and sub-criteria in analytic hierarchy process (AHP) model and it was empirically tested with a sample of 240 mutual fund investors.

The brand resonance using AHP has been quantified. The resonance quantification of each brand has been demonstrated using two renowned Indian mutual fund services brands State Bank of India and Hong Kong and Shanghai Banking Corporation.

The interdependency of the factors which influence the resonance score is not explored.

Research findings provide useful guidelines for fund managers/analysts of mutual fund services companies while improving the brand equity and strong brand’s resonance with investors.

The paper examines quantification of resonance for modified CBBE model in mutual fund services using data from a sample of investors in India with two mutual fund brands. The AHP structure model helps firms effectively quantify the resonance score.

The purpose of this paper is to examine the mediating role of immediate performance outcomes on the relationship between dimensions of supply chain integration (SCI) and financial performance.

This study tests the proposed model linking dimensions of SCI, immediate performance outcomes and financial performance using structural equation modeling on a sample of Indian manufacturing companies.

The findings suggest that the relationship between dimensions of SCI and firm performance is fully mediated through the immediate performance outcomes.

This study deals with the potential benefits of SCI, especially in developing countries like India, where a little research has been done in this area. Also, this study provides support to practitioners that SCI is an effective way of improving both supply chain performance and financial performance.

The purpose of this paper is to investigate the distinction and relationships between the significant strategic capabilities for managing risks in supply chains. This intersectional review exposes a substantial conceptual contradiction between the perspectives reported by various researchers. Further, the current paper classifies the literature into four categories according to the broad objectives investigated by the research papers.

Initially, a bibliometric analysis aligned with the concepts of a systematic literature review is conducted followed by a descriptive review focusing on models and methods. The software called BibExcel is utilized to extract and analyze the bibliographic information in a textual form from the research articles associated with strategic capabilities of the logistics sector. The results are exported to the software known as Gephi to visualize keyword co-occurrence analysis as networks. A well-structured descriptive review is also conducted to identify avenues for future research.

Despite conventional supply chain capabilities like efficiency and effectiveness, eight significant strategic capabilities of supply chains for managing risks are identified from the literature. These capabilities with positive connotations include flexibility, reliability, resilience, robustness, agility, adaptability, alignment and responsiveness. Considering the vast literature on flexibility/reliability along with its numerous dimensions and scope, the authors found that resilience, robustness, agility, adaptability, alignment and effectiveness are achievable through flexibility/reliability. Accordingly, it is appropriate to state reliability and flexibility as supply chain capabilities to achieve the other six supply chain competencies. Furthermore, the entire literature in this domain can be classified into four genres according to the addressed objectives, namely, concept development/validation, capability assessment, network design and performance evaluation.

The information revealed from the keyword co-occurrence analysis along with the research implications provided in the penultimate section will assist budding researchers in framing novel and promising research objectives. Supply chain administrators and policymakers can utilize the literature classification and the notable references provided in this review for locating potential methods for assessing supply chain strategic capabilities, designing the supply chain and evaluating the performance of the supply chain.

An integrated bibliometric and descriptive literature review procedure is utilized in this paper. Furthermore, this critical review is the first work on comprehensively mapping the research relationships among various strategic capabilities required for mitigating supply chain risks.

The role of industry 4.0 (I4.0) technologies for organizations to achieve a competitive advantage and mitigate disruptive emergency situations are well exhibited in literature. However, more light needs to be thrown into implementing I4.0 technologies to digitally transform organizations. This paper introduces a novel framework for formulating manufacturing strategy 4.0 (MS 4.0) that guides organizations to implement I4.0 successfully.

The experts working in I4.0 and technology management domains were interviewed to determine the definition, role and process for formulating MS 4.0. Text mining using VOSViewer© is performed on the experts' opinions to determine the key terms from the opinions through keyword analysis. The identified key terms are mapped together using the existing traditional manufacturing strategy formulation framework to develop the MS 4.0 framework. Finally, the proposed MS 4.0 framework is validated through a triangulation approach.

This study captured the role, definition and process to formulate MS 4.0 and proposed a framework to help practitioners implement I4.0 at manufacturing organizations to achieve competitiveness during normal and emergency situations.

The proposed MS 4.0 framework can assist industry practitioners in formulating the strategy for implementing the I4.0 technology/gies to digitally transform their manufacturing firm to retain the maximum manufacturing output and become market competent in normal and emergency situations.

This study is the first of its kind in the body of knowledge to formulate a digital transformation strategy, i.e. MS 4.0, to implement I4.0 technologies through a manufacturing strategic lens.

Project scope creep is a nightmare and nearly intolerable task. Most project managers struggle to curtail the expanse and degree of scope creep. This study examines different likely project scope creep factors associated with the construction industry projects.

After many brainstorming sessions with construction stakeholders, several project scope creep factors were identified. Then, a detailed survey was executed in big construction projects of the United Arab Emirates (UAE). The data were analyzed using exploratory factor analysis (EFA) and confirmatory factor analysis (CFA).

The results derived and validated five conspicuous factors leading to project scope creep. Respectively, the highest and the lowest impact on project scope appears to be imposed by tasks/specifications and complexity/uncertainty.

It offers crucial support to the project stakeholders in scrutinizing different factors that stand as hurdles to project success and allows them to seek remedies to resolve them.

It is among the first study in the region that identifies and validates the factors that hinder construction project success.

The emergent field of Internet of Things (IoT) has been evolving rapidly with a geometric growth in the number of academic publications in this field. The purpose of this paper is to review the literature of IoT in past 16 years using rigorous bibliometric and network analysis tools, offering at the same time future directions for the IoT research community and implications for managers and decision makers.

The authors adopted the techniques of bibliometric and network analysis. The paper reviewed the articles published on IoT from 2000 to 2015.

This study identifies top contributing authors; key research topics related to the field; the most influential works based on citations and PageRank; and established and emerging research clusters. Scholars are encouraged to further explore this topic.

This study focusses only on vision and applications of IoT. Scholars may explore various other aspects of this area of research.

To the best of authors’ knowledge, this is the first study to review the literature on IoT by using bibliometric and network analysis techniques. The study is unique as it spans a long time period of 16 years (2000-2015). The study proposes a five-cluster classification of research themes that may inform current and future research in IoT.

Firms within industrial clusters are subject to challenges such as globalization, limited resources, volatility of international markets and financial instabilities. 4th party logistics (4PL) service providers are supporting individual firms to overcome such challenges by using collaborative operational capabilities from within an industrial cluster to their enhance competitiveness. The purpose of this paper is to focus on China and proposes a collaborative operational capabilities framework to illustrate the role of 4PL in industrial cluster competitiveness.

The paper follows an extensive literature review and structured interviews in two types of clusters, drawing on resource-based view and importance-performance matrix analysis.

The paper proposes six elements (that is, synergy of logistics, expansion of industrial chain, financial ability, creativity and innovation ability, cooperation of companies and flexibility of supply chain) that comprise collaborative operational capabilities, and highlights the role of “creativity and innovation ability” and “supply chain flexibility” in the use of 4PL for industrial cluster competitiveness in Chinese context.

The paper focusses on China and hence it could also be tested in the developed countries’ context with the support of large-scale empirical data to investigate further its usefulness and to identify other constraints.

The study contributes to the 4PL literature in that it proposes a framework that extrapolates the importance of 4PL in industrial cluster competitiveness in China.

The purpose of this paper is to identify information governance (IG) requirements in the context of dynamic business networking (BN).

For the identification of IG requirements a systematic literature review is conducted. The practical significance of identified IG requirements is evaluated through a case study.

A comprehensive list of IG requirements in dynamic BN is identified. These requirements are classified in information quality, information security, and metadata domains. The conducted case study demonstrates information exchange issues in a real world dynamic BN that reflects the practical significance of the identified IG requirements.

Exploiting emerging market opportunities through a dynamic BN necessitates the realization of a comprehensive IG program within the network. Otherwise, information exchange related risks can interrupt the operations in a BN. In this research the authors concentrate on interactions between parties within a BN. The interactions with customers for the co-creation of value are not addressed directly. Although the conducted case study reflects the practical significance of the identified IG requirements clearly, more empirical study is needed for prioritizing these IG requirements.

The governor of a BN needs to balance between the value obtained from dynamic networked interactions and the risk evolving from the dynamic inter-organizational information exchange.

The comprehensive list of IG requirements that are identified in this research can be used to develop an IG program that enables high quality and secure information exchange in a dynamic BN.