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Article
Publication date: 12 March 2020

Dana Kabat-Farr, Isis H. Settles and Lilia M. Cortina

This article serves as an introduction to four articles featured in a special issue on selective incivility in the workplace. This collection of papers addresses pressing issues…

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Abstract

Purpose

This article serves as an introduction to four articles featured in a special issue on selective incivility in the workplace. This collection of papers addresses pressing issues around unpacking and tackling selective incivility in organizations.

Design/methodology/approach

This introductory article first highlights research in this area to date, provides a summary of the papers included in this special issue and ends with intriguing themes from the papers and ways in which they advance the field.

Findings

These papers reveal contextual factors that help us better understand selective incivility: group processes, workplace gender composition, status and power and modality (in-person or online incivility).

Originality/value

By bringing together four approaches to studying selective incivility, this special issue pushes the field forward, providing empirically based insights as well as compelling new research directions.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 39 no. 3
Type: Research Article
ISSN: 2040-7149

Keywords

Content available
Article
Publication date: 6 February 2017

Abstract

Details

Personnel Review, vol. 46 no. 1
Type: Research Article
ISSN: 0048-3486

Article
Publication date: 10 June 2019

Dana McDaniel Sumpter

The purpose of this paper is to explore processes of group member evaluation and the interpersonal behavioral consequences of perceived group membership, within the context of a…

Abstract

Purpose

The purpose of this paper is to explore processes of group member evaluation and the interpersonal behavioral consequences of perceived group membership, within the context of a temporary group with evolving members.

Design/methodology/approach

Based on data from an autoethnographic study, the author investigates individual socialization into a new group, with a focus on how gender influences interpersonal evaluation processes. The author analyzes the interpersonal organizing behaviors of surf lineups, which are a male-dominated group that is continually socially constructed through changing membership.

Findings

Findings support an association between denial of group membership and outcomes including incivility and denial of resources. The author develops a model of dynamic member evaluation, which identifies how group members continuously evaluate proximate individuals at the stage of impending membership, with identified outcomes of those evaluations.

Research limitations/implications

A limitation of this design is that it generalizes organizing processes from a non-traditional setting to more traditional organizations. The model predicts dynamic member evaluation as individuals organize into groups in a shifting environment, with implications for scholarship on intragroup dynamics, incivility, gender and inclusion.

Practical implications

Understanding dynamic member evaluation provides a path for aspiring or new group members to employ signaling behaviors, which can help to prevent incivility and enhance resource availability. Evidence suggests that the proactive act of signaling competence may help to foster inclusion at the stage of impending membership, which is particularly important given how impending member evaluation is subject to bias. Such understanding also raises the awareness of how majority group members can manage their evaluations and refrain from letting judgments of impending members impact interpersonal behaviors, which may prevent incivility.

Social implications

The findings and resultant model illustrate the process and experience of group inclusion, showing how incivility can manifest and resources can be limited toward impending members who are excluded.

Originality/value

This study contributes to scholarship by introducing dynamic member evaluation, including the content and process of evaluation at the stage of impending membership, how resultant selective incivility can be predicted, and potential contagion effects of such incivility.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 39 no. 3
Type: Research Article
ISSN: 2040-7149

Keywords

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