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New Zealand postgraduate library and information studies qualifications have undergone a process of continual revision since the first training school for librarians was established in 1946. This chapter begins with an overview of the history of postgraduate library studies qualifications in New Zealand. It continues with a discussion of the establishment of qualifications for record keepers (archivists and records managers), followed by a description of the most recent developments, which established a generic Master of Information Studies qualification, and the associated Postgraduate Certificate and Diploma of Information Studies. It concludes with a discussion of the various drivers for these changes, and the ways in which the relationships between the various professional associations and interest groups and the education providers have evolved.

This chapter explores the traditional and evolving practice of preservation. Traditional preservation practices are traced throughout history. Current practice is described as a foundation from which to understand evolving practices. Traditional preservation has historically focused on tangible assets that take a tangible form we can all see and touch. The traditional practices are compared to the evolving practices of knowledge and intangible resources. The chapter examines why, what, how, when, where we preserve, and who preserves to understand the transition in progress today. The authors make the case that shifting the traditional focus from preserving for the past and evidentiary reasons to preserving for the future to support business challenges is crucial. The authors also tie the need to refocus on historical impediments and challenges to knowledge use and reuse in practical business environments.

This chapter explores the relationship of rhetorical genre studies with archival studies, and identifies commonalities and differences between the two fields. By complementing and expanding the diplomatics approach to the analysis of the documentary reality of organizations, rhetorical genre studies provides the records disciplines with sophisticated conceptual tools that may be used to enhance understanding of how records are made, used, and transmitted in workplace contexts.

All genres are sites of continuous social, cultural, and ideological negotiations, and organizational records make no exception. By recognizing that records are culturally constructed artefacts that shape and are shaped through social interactions, and recordkeeping is an inherently ideological discursive practice, notions such as evidence and accountability take on new, more dynamic meanings. Record keepers as well as the creators and users of the records become agents who continuously engage in the production, reproduction, and transformation of the documentary reality of their organizations.

Drawing on rhetorical genre studies, this chapter offers an inclusive, situated, and dynamic view of organizational records that is in line with postmodern accounts of recordkeeping. The new reading of basic archival concepts and methods proposed in this chapter especially contributes to enrich the theoretical framework of records management, which has traditionally been represented as a technical discipline supporting unspecific ideas of organizational effectiveness.

This chapter considers how to ensure that both knowledge preservation and curation are well supported in the architecture and infrastructure of any organization. Support at the enterprise architecture is critical if the business goals of use, reuse, curation, and recuration in the business context are to be achieved. Enterprise architecture is explained – its vertical and horizontal approaches. Preservation is aligned with the information and data architecture. Curation is defined as a new element in the business architecture layer. The authors explain how this approach supports variations in practice across the organization.

This chapter makes a case for extending institutional preservation strategies to the entire landscape of knowledge capital. First, the authors define the three primary types of capital – physical, financial, and knowledge. Knowledge capital is further broken down into three categories – human, structural, and relational. The individual types of knowledge capital are defined, along with their variant economic properties and behaviors. The challenges these variations present for preservation are discussed. The authors also highlight these assets’ significant opportunities for curating new knowledge. Each type of knowledge capital is described, along with the preservation challenges and the curation opportunities.

This chapter identifies the five new roles that are critical to establishing and sustaining a knowledge preservation and curation practice. For each role, the authors describe fundamental responsibilities and competencies. Two of the roles support knowledge preservation, including business knowledge analyst and specialized knowledge preservationist. Three of the roles support knowledge curation including business interlocutor/translator, knowledge curator, and knowledge asset developer. Each role faces peculiar challenges in a dynamic and chaotic knowledge economy.