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Identifies and discusses modes of collective consumer pressure that might affect tourism quality in a comprehensive way. Organised tourists are empowered tourists, and as such can provide a needed incentive to improve standards. Discusses: intermediating tour operators; consumer organisations; controlled certification systems; public regulation; and anarchic Internet‐based consumer networks. Suggests that only transnational organisations are able to take full advantage of the potential benefits to the industry of consumer empowerment. Finally, puts forward possible policy actions in the European Union, as well as issues for further research.

Examines the rates of mortality, survival, and entrepreneurship in the Danish restaurant sector, and demonstrates a considerable turbulence in the sector over the period 1980‐1993. Opportunities for organizational learning are enhanced by size as well as age. However, surprisingly, survival is not clearly related to managerial capacity, nor is affiliation with other restaurants an important factor for survival. The study indicates that learning in restaurants is decisively embedded in processes and technologies rather than in relations between human beings.

This study investigates labour market fluctuations and gender issues in the health and care sector. A large data set from public registers has allowed us to compile a comprehensive picture of the job categories that particularly attract men. We find a polarisation of men in the upper and lower positions in the job hierarchy. In the metropolitan area, men tend to be discouraged from taking jobs in the health and care sector, as opposed to the peripheral region, where alternative job offers may be more scarce. A logistic regression analysis shows that (young) age is the major explanatory factor for leaving the health and care sector to find occupation elsewhere. However, gender (male), wage levels (low), marital status (single) and education (none) are also significant. The study discusses seven theoretical perspectives for male and female careers in the health and care sector: The need for flexibility. Destandardising of jobs. Devaluation of feminised work areas. Human capital as a stabiliser. Feminisation. The prospects of boundaryless careers. The spatial dimension.

The job training schemes have been and still are important for the supply of labour to cultural institutions in Denmark. Particularly the young and experimental cultural manifestations are depending on labour market subsidies for their development and survival. Discusses the clashes, cultural, labour market and industrial policies, each representing particular objectives which cannot easily be co‐ordinated.

This study aims to analyzed the development of open innovation research knowledge and its application in the tourism sector during the past 17 years, with the aim of understanding the scientific activity and impact of existing research. In addition, this research identifies trending thematic lines and provides recommendations for future research on this topic.

A bibliometric analysis was carried out from the Scopus database, in which 110 studies related to open innovation in tourism were identified. The analysis of the papers was done with the Bibliometrix and Vosviewer tools.

The results show that there is a recent and growing interest among academics, especially since 2017. Moreover, four main lines of work were identified: overtourism and sustainability, value cocreation, open innovation and competitive advantage and its impact on organizations belonging to the hotel sector and the relationship between external knowledge and internal sources in innovation management and open innovation performance.

The relationship with other stakeholders involved in the customer experience value creation in the tourism sector depends to a large extent on the joint offer that hotels, restaurants, tour operators and tourist offices, can provide in a tourist destination. Therefore, having external sources to innovate from will improve their innovative and organizational performance. However, there are no bibliometric analyses on the application of the open innovation paradigm in this sector. Thus, this research contributes to fill this gap, as well as to identify the most recurrent themes that show how open innovation is developing in tourism, providing academics and researchers with guidelines for future research.

The period 1980‐1995 saw the emergence of a more professional Danish tourist sector, with increasing numbers of both employees and entrepreneurs possessing a formal degree or diploma of some kind. Investigates the profile of employees with dedicated training and finds that their educational background does not give them any particular advantages vis‐à‐vis employees with less relevant qualifications. The retention of employees is a critical problem in Danish tourism, but while turnover is extremely high among the unskilled, significantly better retention rates are found among those with a professional or vocational tourism education. Discusses the implications of the retention pattern, arguing that tourism shares its professional labour market with neighbouring sectors, and that the industry and educational support framework must therefore take account of this. However, there is a very real risk of losing the competition for the best‐qualified staff. Finally, it is postulated that tourism is a locus for new types of career concepts; however, we still lack a genuine understanding of the role of tourism for the contingent or boundaryless career.

This study investigates the collaboration between Danish nurses' shop stewards and workplace management. The aim of the study is to track changes in workplace climate after a major structural reform of the health sector.

The data source for the study is a comprehensive survey among union representatives in the health and care sectors.

Generally, and not surprisingly, shops stewards maintain closer relations and a higher degree of loyalty to the nearest managers rather than management at higher levels in the hierarchy. It can also be demonstrated that more experienced shop stewards, those who have been employed in this position and in the workplace for the longest terms have more affirmative relations to management than less experienced shop stewards with shorter tenure. Those shop stewards who spend much time on the entitled duties are rewarded with positive collaboration with management. Hard times at the workplace and dissatisfied colleagues, who do not support their union representative, often result in less rewarding relations with management. Quite unexpectedly, the intensity of relations with management is not significantly related to structural or other changes that the workplace has experienced over the past two years. Changes are therefore accepted as inevitable and regular occurrences in the health sector.

The response rate is very high in the survey. Further qualitative research may reveal details about the background and implications.

The study suggests that many shop stewards may suffer from a competence gap in terms of more advanced new public management strategies and tools. This gap has not yet been successfully filled by the services and training activities offered by the Danish Nurses Union.

Results from the study are being taken on board in the union's strategies. The evidence is also helpful for the managers in the health sector, as they are seeking to develop a constructive the collaboration with the unions.

The focus of this paper is on virtual working and the ultramobile – contingent – workforce in a Nordic welfare economy. The institutional frameworks for virtual working are investigated and analysed. Danish legal frameworks and collective bargaining arrangements are shown to provide substantial opportunities for flexibility, which benefits small and medium‐sized enterprises in particular. Since the early 1990s, temp and recruiting agency activity has somewhat widened in scope and scale, in accordance with a general deregulation of this labour market service. Restrictions that still exist in many European countries have been abolished in Denmark, but other forces counteract a rapid development of the agency sector. The Internet is opening up new opportunities for a flexibilisation of work by expanding geographical and organisational limits and lowering search and promotion costs. Finally, the paper also discusses the new “meta” organisations, the aim of which is the social protection of virtual workers in an increasingly competitive, globalised and individualised world.

Addresses the implications of the flattening of organisations for the number of managerial jobs. In Danish enterprises there is no evidence of managerial career opportunities being under pressure or of an increase in managers changing jobs. Within the private sector there is considerable inter‐industry mobility, but the flows to and from the public sector are more limited. Managers changing jobs predominantly prefer larger categories of firms, although there is some mobility from larger to smaller enterprises. Middle managers who choose to be mobile will experience a positive impact on wages, especially when moving to larger enterprises. Concludes that SMEs may serve as “spring‐boards” for middle management careers. However for SMEs to harvest the benefits of competent and ambitious managers requires motivational measures.