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This paper aims to deepen the understanding of the service design concept by critically analyzing the existing servitization literature. The paper’s main purpose is to structure service design and offer a clear understanding of how it should be applied.

A systematic literature review was conducted within servitization literature to understand the evolution of the service design concept. The authors use service design pillars (i.e. user-centered, co-creative, sequencing, evidencing and holistic) as a theoretical framework to explain how service design should be effectively incorporated into the servitization journey.

The findings expose a discordant interpretation of the pillars underpinning service design, revealing a paradoxical comprehension that jeopardizes its practical advancement within the servitization literature. The authors propose that service design should first be seen holistically, then target user-centered practices for sequencing service development steps, and finally, co-creating with partners to make the service evident to users. Furthermore, the authors contextualize service design within contemporary and traditional service-related issues such as servitization innovation, customer experience, service-dominant logic, service ecosystems and digital transformation.

This research pinpoints the service design concept’s shortcomings in the servitization literature. The study promotes a critical reflection on the service design concept and its current application, providing avenues for future research.

Road accident is a major threat to sustainable road safety, causing immense suffering and posing an increasingly serious global challenge, especially in developing countries. It is the leading cause of death, injuries and property damage. While vehicle driver-related factors play a significant role in accidents, poorly designed and constructed roads are also a growing factor. As result, this study aims to assess traffic accident problems associated with design-construction complications on Arba Minch-Jinka Road, Ethiopia.

From 2013 to 2021, a large amount of traffic accident data was gathered, and through actual roadway surveys at potential locations along the road, the data was associated with design-construction parameters. The analysis was done by adopting descriptive statistics incorporating comparative hypotheses, in which the individual and combined effects of design-construction issues were identified. Results revealed, on average, 76% of total coincided accidents along the study road were associated with design-construction issues. Exclusively, causing factors, i.e. roadway, driver, vehicle, pedestrian problems and environmental, contributed 7.65%, 77.78%, 6.17%, 6.05% and 2.35% traffic accidents, respectively.

Detailed and time-consuming data collection, investigations, analysis and assessments were used in the research to discover a strong association between road design-construction problems and traffic accidents. As a result, 42 black spot sections were identified, and 7.65% is exclusively caused from design-construction problems. Curved road sections led the surge by 42% from selected design-construction variable, whereas the remaining 58% was shared among four parameters. According to relative analysis, design-construction issues caused a 58.17%, 12.14%, 32.36% and 29.93% increase in accidents in combination with driver, vehicle, pedestrian and environmental factors, respectively. This is in an average of 33.15% escalated problem in a combination that raises questions about the sustainability of road safety.

It is essential to use scientific methodologies to evaluate traffic accidents and associated design-build discrepancies in developing nations like Ethiopia if we are to achieve sustainable road safety. The fundamental importance and value of this study is that it promotes accountability to the road design and construction, which are not frequently thought of as influencing factors in traffic accidents. This paper is original, and all references have been correctly mentioned, to the best of the author’s knowledge.

Business process training is a crucial activity in the business process management lifecycle, performed whenever an organization needs to train workers about how to carry out their activities according to defined processes, after significant process changes, or whenever new workers come on board. Due to their motivational character, serious games have been understood as an unconventional alternative to support training in organizational processes. Still, methodologies to design serious digital games specifically for business process training are missing in the literature. This research paper presents a method – Play Your Process for Training (PYP4Training) – for designing digital games for business process training.

The research is guided by design science research methodologies and comprises the adaptation of Play Your Process (PYP), a method for designing business process-based digital games (BPBDG). PYP activities and supporting tools were shaped to cope with the specific requirements of BPBDG design for process training purposes, bringing to light a new method: PYP4Training.

PYP4Training was evaluated by designing a BPBDG for training a heavy equipment maintenance process in a multinational mining company. The game was evaluated by process owners and actors who reported a positive perception of the game as an option for process training. However, there is still space for improving trainees' engagement.

The research proposes an innovative way for business process training using digital games. Nevertheless, literature shows a lack of systematic procedures to build such games and results about their use.

The purpose of this research is to explore the transformative impact of AI-augmented tools on design pedagogy. It aims to understand how artificial intelligence technologies are being integrated into educational settings, particularly in creative design courses, and to assess the potential advancements these tools can bring to the field.

The research adopts a case-study approach, examining three distinct courses within a creative technology curriculum. This methodology involves an in-depth investigation of the role and impact of AI in each course, focusing on how these technologies are incorporated into different creative disciplines such as production design, fine arts, and digital artistry.

The research findings highlight that the integration of AI with creative disciplines is not just a passing trend but signals the onset of a new era in technological empowerment in creative education. This amalgamation is found to potentially redefine the boundaries of creative education, enhancing various aspects of the learning process. However, the study also emphasizes the irreplaceable value of human mentorship in cultivating creativity and advancing analytical thinking.

The limitations of this research might include the scope of the case studies, which are limited to three courses in a specific curriculum. This limitation could affect the generalizability of the findings. The implications of this research are significant for educational institutions, as it suggests the need for a balanced interaction between AI's computational abilities and the intrinsic qualities of human creativity, ensuring that the core essence of artistry is preserved in the age of AI.

The originality of this paper lies in its specific focus on the intersection of AI and creative education, a relatively unexplored area in design pedagogy. The value of this research is in its contribution to understanding how AI can be harmoniously integrated with traditional creative teaching methods. It offers insights for educational institutions preparing for this technological transformation, highlighting the importance of maintaining a balance between technological advancements and humanistic aspects of creative education.

The aim of this study was to empirically examine how much traditional attributes and green attributes characterize products within design-oriented firms. Further, we explored how these attributes relate to the perceived level of innovation of the firms.

An exploratory research was carried out in 86 Italian manufacturing companies that are members of the Industrial Design Association. Using the questionnaire method, the entrepreneurs’ perceptions have been analyzed. Data have been treated with hierarchical cluster analysis.

The analysis shows that environmental sustainability is the least important attribute of a design product and four clusters of highly design-oriented firms differ by design-product attributes. Further, the least green firms are also the least innovative in terms of incremental and general innovation.

The small size of the sample and the provenance of firms from a single country imply limited generalizability, and further research on the topic is recommended.

Design-driven innovation based on traditional design attributes provides many competitive advantages to firms. However, given the growing concern about environmental challenges, investing in green attributes in design products allows for remaining competitive and more effective in innovation.

This study, for the first time, reveals the heterogeneity among design-oriented firms, particularly regarding the presence and assortment of traditional design attributes, as well as the incorporation of environmentally friendly attributes in their products. Moreover, the study uncovers the relationship between varying levels of green attributes in the offerings and the perception of the firm’s innovativeness.

This study aims to examine the connection between biophilic workplace design and its effect on Gen Z employees’ mental well-being and job contentment. The aim is to provide insights for the top management to acknowledge and implement biophilic workplaces to create a more productive and fulfilling work environment.

The research study is supported by a literature review of 45 peer-reviewed papers. The research involved a comprehensive review of databases such as Scopus, EBSCO, Elsevier, Jstor and Google Scholar using relevant keywords and Boolean operators. The inclusion criteria for the study are limited to articles published between 2013 and 2024. The review results provide insights into the current state of research on biophilic office spaces and their impact on Gen Z employees’ mental well-being and productivity.

The findings of this study reveal how biophilic office design positively impacts the mental well-being and job contentment of Gen Z employees, leading to increased productivity. It demonstrates that being around elements of nature at work can reduce stress and enhance cognitive function, leading to increased job contentment.

Few studies have been done on the impact of biophilic-designed offices on Gen Z employees, a cohort increasingly becoming the dominant workforce. The conceptual model proposed in the study has defined the positive aspects of biophilic design for Gen Z employees.

The research investigates the impact of concrete design methods on performance, emphasizing environmental sustainability. The study compares the modified Bolomey method and Abrams’ law in designing concretes. Significant differences in cement consumption and subsequent CO2 emissions are revealed. The research advocates for a comprehensive life cycle assessment, considering factors like compressive strength, carbonation resistance, CO2 emissions, and cost. The analysis underscores the importance of evaluating concrete not solely based on strength but also environmental impact. The study concludes that a multicriteria approach, considering the entire life cycle, is essential for sustainable concrete design, addressing durability, environmental concerns, and economic factors.

The study employed a comprehensive design and methodology approach, involving the formulation and testing of 20 mixed concretes with strengths ranging from 25 MPa to 45 MPa. Two distinct design methods, the modified Bolomey method (three equations method) and Abrams’ law, were utilized to calculate concrete compositions. Laboratory experiments were conducted to validate the computational models, and subsequent analyses focused on assessing differences in cement consumption, compressive strength, CO2 emissions, and concrete resistance to carbonation. The research adopted a multidisciplinary perspective, integrating theoretical analysis, laboratory testing, and life cycle assessment to evaluate concrete performance and sustainability.

Conclusion from the study includes substantial variations (56%–112%) in cement content, depending on the calculation method. Abrams' law proves optimal for compressive strength (30 MPa–45 MPa), while the three equations method yields higher actual strength (30%–51%). Abrams' law demonstrates optimal cement use, but concrete designed with the three equations method exhibits superior resistance to aggressive environments. Cement content exceeding 450 kg/m³ is undesirable. Concrete designed with Abrams' law is economically favorable (12%–30% lower costs). The three equations method results in higher CO2 emissions (38–83%), emphasizing the need for life cycle assessment.

This study’s originality lies in its holistic evaluation of concrete design methods, considering environmental impact, compressive strength, and cost across a comprehensive life cycle. The comparison of the traditional Abrams' law and the three equations method, along with detailed laboratory tests, contributes novel insights into optimal cement use and concrete performance. The findings underscore the importance of a multicriteria approach, emphasizing sustainability and economic viability. The research provides valuable guidance for engineers and policymakers seeking environmentally conscious and economically efficient concrete design strategies, addressing a critical gap in the field of construction materials and contributing to sustainable infrastructure development.

Organizational design has been suggested as a facilitator of an organization’s dynamic capabilities. This study aims to investigate the role of organizational design in the concept of dynamic capabilities and explores how it facilitates long-term dynamic capabilities in practice.

Empirical data were collected via a longitudinal case study conducted at a global company engaged in the development and manufacture of railway equipment. Specifically, this study focused on one of the organization’s sites in Sweden for a period of approximately five years.

Organizational design has a twofold impact on dynamic capabilities, functioning as both a facilitator and an impediment. It is essential for structures and processes to align with the available resources and capabilities of an organization. Moreover, managers’ beliefs and decision making significantly influence the extent to which organizational design choices effectively foster dynamic organizational performance.

This longitudinal case study contributes to the theory of dynamic capabilities by identifying key changes in an organization that is transforming to become more dynamic and the impact of organizational design on the organization’s dynamic capabilities.

The purpose of this paper is to present a new approach to optimizing the design of 3D magnetic circuits. This approach is based on topology optimization, where derivative calculations are performed using the continuous adjoint method. Thus, the continuous adjoint method for magnetostatics has to be developed in 3D and has to be combined with penalization, filtering and homotopy approaches to provide an efficient optimization code.

To provide this new topology optimization code, this study starts from 2D magnetostatic results to perform the sensitivity analysis, and this approach is extended to 3D. From this sensitivity analysis, the continuous adjoint method is derived to compute the gradient of an objective function of a 3D topological optimization design problem. From this result, this design problem is discretized and can then be solved by finite element software. Thus, by adding the solid isotropic material with penalization (SIMP) penalization approach and developing a homotopy-based optimization algorithm, an interesting means for designing 3D magnetic circuits is provided.

In this paper, the 3D continuous adjoint method for magnetostatic problems involving an objective least-squares function is presented. Based on 2D results, new theoretical results for developing sensitivity analysis in 3D taking into account different parameters including the ferromagnetic material, the current density and the magnetization are provided. Then, by discretizing, filtering and penalizing using SIMP approaches, a topology optimization code has been derived to address only the ferromagnetic material parameters. Based on this efficient gradient computation method, a homotopy-based optimization algorithm for solving large-scale 3D design problems is developed.

In this paper, an approach based on topology optimization to solve 3D magnetostatic design problems when an objective least-squares function is involved is proposed. This approach is based on the continuous adjoint method derived for 3D magnetostatic design problems. The effectiveness of this topology optimization code is demonstrated by solving the design of a 3D magnetic circuit with up to 100,000 design variables.

The lightweight design of aircraft seats can significantly improve fuel efficiency and reduce greenhouse gas emissions. Metal additive manufacturing (MAM) can produce lightweight topology-optimized designs with improved performance, but limited build volume restricts the printing of large components. The purpose of this paper is to design a lightweight aircraft seat leg structure using topology optimization (TO) and MAM with build volume restrictions, while satisfying structural airworthiness certification requirements.

TO was used to determine a lightweight conceptual design for the seat leg structure. The conceptual design was decomposed to meet the machine build volume, a detailed CAD assembly was designed and print orientation was selected for each component. Static and dynamic verification was performed, the design was updated to meet the structural requirements and a prototype was manufactured.

The final topology-optimized seat leg structure was decomposed into three parts, yielding a 57% reduction in the number of parts compared to a reference design. In addition, the design achieved an 8.5% mass reduction while satisfying structural requirements for airworthiness certification.

To the best of the authors’ knowledge, this study is the first paper to design an aircraft seat leg structure manufactured with MAM using a rigorous TO approach. The resultant design reduces mass and part count compared to a reference design and is verified with respect to real-world aircraft certification requirements.