International Journal of Physical Distribution & Logistics Management: Volume 21 Issue 6
Table of contents
Regional Variations in Manufacturing Inventory Levels
Alan C. McKinnonThe extent to which the ratio of inventory to value added formanufacturing industry varies between regions in the UK is examined. Ananalysis of regionally disaggregated inventory…
Conflict and Satisfaction in an Industrial Channel of Distribution
James R. Brown, Robert F. Lusch, Laurie P. SmithA conceptual model was developed of distribution channel members′manifest conflicts and their satisfaction. From this model, hypothesesare generated, aimed at untangling the…
Using Salespeople to Collect Customer Service Information
Arun Sharma, Douglas M. LambertLogistics managers need to collect timely and accurate data oncustomers′ needs, as well as customer perceptions of the firm′s andcompetitors′ performance levels. Today, a large…
The State of Quality in Logistics
William F. Read, Mark S. MillerExamines in great detail how underspread quality initiatives are inEurope and the USA, how logistics quality programmes are structured andto what results they are leading, and…
ISSN:
0960-0035Online date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Chee-Yew Wong
- Professor Ivan Russo