Education in Quality Assurance Management: Challenge and Opportunity

Abstract

In recent years price‐based competition has given way to quality‐based competition in world markets. Companies are becoming increasingly aware of the importance of quality assurance programmes — its challenges and opportunities. In this article we discuss those challenges for improved quality assurance within the management framework, existing support systems and a strategy to design and implement a quality assurance certificate programme.

Citation

Willborn, W. and Gupta, Y. (1984), "Education in Quality Assurance Management: Challenge and Opportunity", International Journal of Quality & Reliability Management, Vol. 1 No. 2, pp. 17-25. https://doi.org/10.1108/eb002825