A systematic review of information source preference research

Abstract

Purpose

This systematic literature review aims to elaborate on the research progress and features of information source preferences to help other researchers attain a more comprehensive understanding of the field.

Design/methodology/approach

Following a systematic review protocol, 139 research articles from 11 academic databases were analyzed.

Findings

Overall, five separate results were obtained: first, information source horizon theory is the main theoretical foundation of information source preferences research, while other theories have been applied less. Second, information source preference research has strong context sensitivity and involves health, work, consumption, learning, survival and development and emergencies. Third, preference criteria can be summarized into three categories: information characteristics, user characteristics, needs characteristics and corresponding specific criteria. Fourth, information source preferences are influenced by both internal and external factors, including five specific aspects, namely demographics, the user's cognition, the user's affection, capital and contextual factors. Fifth, this field is dominated by quantitative methods and an information horizon mapping method could be applied more.

Originality/value

This study is the first to reveal the general picture of information source preferences. It also elaborates on the characteristics of this field and presents potential development directions.

Citation

Zhong, H. and Han, Z. (2024), "A systematic review of information source preference research", Journal of Documentation, Vol. 80 No. 1, pp. 255-274. https://doi.org/10.1108/JD-03-2023-0059